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My images aren't activating properly.

There are several factors that can prevent successful image activation, such as unrecognized QR cards and interrupted uploads. Here are two methods for handling stuck images.

Method 1:

  1. Create a new album inside of the job
  2. Move or reupload the images to the new album and sort by filename (ascending).
  3. Ensure QR card recognition, and then activate the access codes.
  4. Galleries can then be moved individually or in bulk to their corresponding album using the Move action on the right-hand side image preview menu.
  5. Optional: Re-sort photos based on the names list, prompted when Activate Access Codes is clicked.

Method 2:

  1. Navigate to Manage Individuals → Remove Access Codes. This does not "remove" access codes. It just deactivates them and places them in their unsorted phase.
  2. Navigate to Manage Individuals → Sort Photos → Filename (Ascending).
  3. Ensure QR card recognition if applicable, then activate the access codes.
  4. Optional: Resort Photos based on names list, prompted when Activate Access Codes is clicked.

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