There are several factors that can prevent successful image activation, such as unrecognized QR cards and interrupted uploads. Here are two methods for handling stuck images.
Method 1:
- Create a new album inside of the job
- Move or reupload the images to the new album and sort by filename (ascending).
- Ensure QR card recognition, and then activate the access codes.
- Galleries can then be moved individually or in bulk to their corresponding album using the Move action on the right-hand side image preview menu.
- Optional: Re-sort photos based on the names list, prompted when Activate Access Codes is clicked.
Method 2:
- Navigate to Manage Individuals → Remove Access Codes. This does not "remove" access codes. It just deactivates them and places them in their unsorted phase.
- Navigate to Manage Individuals → Sort Photos → Filename (Ascending).
- Ensure QR card recognition if applicable, then activate the access codes.
- Optional: Resort Photos based on names list, prompted when Activate Access Codes is clicked.