Inclusion and accessibility are top priorities for GotPhoto. We are committed to making our platform and services accessible to all users, including those with disabilities. This accessibility statement applies to all parts of the GotPhoto service – including the online Shop, the Photographer Admin Area, marketing landing pages, email communications, and our Help Center. In line with our legal obligations and best practices, we strive to ensure our platform meets modern accessibility standards, including the requirements of the European Accessibility Act (Directive (EU) 2019/882).
Standards and Guidelines
GotPhoto aligns its website and applications with the Web Content Accessibility Guidelines (WCAG) (currently version 2.2) to an AA conformance level. We also support the corresponding European accessibility standard EN 301 549 for ICT products and services. These standards help ensure that our content is perceivable, operable, understandable, and predictable for as many people as possible. By following WCAG and EN 301 549, we aim to provide an inclusive experience in accordance with internationally recognized best practices and European requirements.
Accessibility Features and Measures
We have implemented numerous accessibility features and practices across GotPhoto’s interfaces:
- Keyboard Navigation: The platform is designed so that all key functions can be used via keyboard alone, following a logical tab order. This ensures users who cannot use a mouse can navigate all essential features.
- Visible Focus Indicators: Interactive elements display a clear focus outline when navigated with the keyboard, making the current position on the page visibly obvious. This helps keyboard-only users know which element is active.
- Screen Reader Compatibility: We use proper HTML semantics and ARIA roles so that screen readers can reliably interpret our content. Page structure and form controls are labeled appropriately to convey meaning and context to users of assistive technologies.
- Alternative Text for Images: All informative images on our sites include descriptive alt text, allowing users with visual impairments to understand visual content through screen reader output.
- Consistent Structure: Headings, labels, and navigation menus are used consistently across pages to provide a predictable and clear structure. This consistency helps users orient themselves and find information more easily.
- Color Contrast and Text Size: We choose color palettes that meet or exceed WCAG contrast guidelines for text, to ensure readability for users with low vision. Content is also scalable—users can zoom in up to 200% using browser settings without loss of functionality or clarity.
- Accessible Forms: All form fields have appropriate labels or instructions, and form feedback (such as error messages) is provided in text and programmatically associated with the fields. This means error messages are announced to assistive technology and clearly visible to all users.
- Media Alternatives: For any multimedia content we provide (such as videos), we strive to offer synchronized captions, transcripts, or alternative ways to access the information. This ensures users with hearing or visual impairments can obtain the same information from videos or audio content.
Ongoing Efforts and Testing
Ensuring accessibility is an ongoing effort at GotPhoto. We continuously train our development and design teams on accessibility best practices so that accessibility is considered at every stage of our product development. We perform regular audits and usability tests of our websites and applications, using both automated testing tools and manual evaluations (including testing with assistive technologies) to identify any issues. When accessibility problems are found, we make reasonable efforts to address them as part of our continuous development cycle. We also keep track of evolving accessibility standards and user feedback to update our platform accordingly, demonstrating our dedication to long-term compliance and a better experience for everyone.
Feedback and Contact
We welcome feedback from all users on the accessibility of GotPhoto. If you encounter any accessibility barriers while using any part of our service, please reach out to our support team so we can assist you and address the issue. We are continuously working to improve, and your feedback is invaluable in this process. GotPhoto is committed to resolving accessibility issues and providing the information or service you need in an accessible manner.