Set up Stripe Express

Table of contents

• Overview
• Setup instructions
• Send a test payment
• A note on transaction fees
• The takeaway

Overview

Stripe Express is GotPhoto’s payment processor. With Stripe Express, you can accept payments via credit/debit card, Apple Pay, and Google Pay. Below are the steps to set up your Stripe Express account within GotPhoto.

Setup instructions

1. Navigate to the Payment Methodspage:
   • Click Online Shop → Payment Methods (under Sale) in the Shop Settings menu.
   • Classic Interface: Click the Settings tab, then Payment Methods under Sale.
2. Then click the blue Dashboard button.
   
3. You’ll be redirected to Stripe. Even if you already have a Stripe account, a new one must be created for GotPhoto. Follow the prompts on-screen.
   
4. You’ll return to GotPhoto and your Stripe account will now be connected.
   • Click Modify to update the statement descriptor (the text on your customers’ billing statements).
   • You can also enable or disable Apple Pay and Google Pay (recommended to leave enabled).
5. Customers must have a valid credit card in Apple/Google Pay, not be in incognito mode, and have appropriate browser settings enabled.
   

Send a test payment

To verify your Stripe setup, follow these steps to complete a $1 test transaction:

1. Create a new Price Profile.
2. Add a $1 download product to the Price Profile.
3. Assign it to a demo job (e.g., “Demo Preschool”).
4. Set the job to manual revision.
5. Visit your shop as a customer:
   • Click Go to My Shop → Proofing Shop as Customer.
   • Classic Interface: Use the “To your shop...” link near the globe icon.
     
6. Enter access code: TEST.
7. Complete checkout using the download product.
8. Check the Order page to confirm payment success.
9. Click Refund on the order page and enter the full amount to initiate a refund.
10. Once processed, the payment will show as Refunded. The amount typically returns to your card within ~48 hours.

For more details, read our Stripe integration help article.

A note on transaction fees

Like all processors, Stripe charges a fee. This can't be passed directly to customers, but you can offset it by adjusting your Price Lists.

The takeaway

Easily integrate Stripe Express to securely accept payments via credit/debit cards, Apple Pay, and Google Pay. Setup is simple, testing is recommended, and settings can be tailored to fit your business needs.