Add additional users to your account

Table of contents

• Overview
• Adding users
• The takeaway

Overview

Do you work with a partner, team, or staff? Add users to your GotPhoto account for easy collaboration. You fully control user access rights and what they can and can't change in the account.

⚠ Please note: This feature is available to [Enterprise and Pro only] customers.

Adding users

Follow these steps to add new users and define their access level in your account:

1. Click on your name in the upper right corner of your admin area and select My Account. Then, click on User Profiles in the menu on the left.
   [Classic Interface: Click on your name in the upper right corner, and then select Users & Passwords]
   
2. Review the list of current users, including their access rights and any existing FTP credentials (if you use FTP transfers). 
3. Click + Add user in the upper right of the page.
4. Complete the Basic information (required) section: enter the user’s name, email address, and password. 
5. Under Rights Management (required), assign the appropriate user role:
   • Admin: Full access, same as account owner. Includes job, settings, and user management. 
   • Individual: Custom access. A dropdown will appear to choose specific permissions. 
   • Upload only: Limited to uploading photos. You can decide if they can upload to any job or just assigned jobs. They can view all jobs, but cannot upload to unassigned ones. 

6. Access to settings: Regardless of role, you can independently enable access to account settings.

7. [Optional] If you're using FTP to upload photos, tick Upload photos via FTP. A dropdown will appear to define the user’s FTP credentials. 
8. Click Save to finish adding the user.
9. Make sure to share the login credentials (email and password) with the new user so they can access the platform or upload photos as needed.

The takeaway

Enhance your team’s collaboration and streamline workflows by adding users to your GotPhoto account. This feature, available to [Enterprise and Pro only] users, lets you control permissions to match the responsibilities of each team member.