Getting started with GotPhoto as a Canadian photographer
Table of contents
- Overview
- Sign up with GotPhoto
- Understand your finances with GotPhoto
- Lab options
- Sales tax settings
- Language settings
- GotPhoto support
- The takeaway
Overview
This article outlines everything Canadian photographers need to know when getting started with GotPhoto. While most system settings match the U.S. dashboard, this guide highlights key differences specific to the Canadian market.
Didn’t find what you were looking for? Email us at supportus@gotphoto.com.
Sign up with GotPhoto
To get started, sign up here and select "Canada" from the country dropdown menu.
Understand your finances with GotPhoto
This section explains billing rules and applicable fees for Canadian users.
Applicable fees
- Monthly or annual subscription fee (not for Enterprise plans).
- Service fee on gross revenue per order (rate depends on your plan).
- Payment processing fee: CAD 0.30 per order + 2.9% transaction fee.
- Editing fees may apply per image.
Billing details
Select the scenario that fits your account:
Your account was created on or after May 14, 2025
- Your customers pay in CAD.
- You are billed in CAD.
Fees are deducted automatically from customer payments. Your monthly invoice includes any applicable subscription fee and a detailed fee summary per order.
View available plans or compare pricing.
Your account was created before May 14, 2025
- Customers pay in CAD.
- GotPhoto fees are billed in USD (converted using the daily exchange rate).
What's next?
All Canadian billing will transition to CAD for clearer invoicing and stable pricing. You can opt in for updates or early migration.
How USD billing currently works
Fees calculated in CAD are converted to USD using the daily exchange rate on the billing day.
Example
- Order total: CAD 43.69
- Service fee: 10% = CAD 4.37
- Exchange rate: 1 CAD = 0.7238 USD
- Converted fee = USD 3.16
Lab options
To explore lab partners, visit your lab settings page. Interested in GTA Imaging? Learn more about GTA or contact Customer Care to activate.
Sales tax settings
Set up your Canadian tax rates with help from this tax guide.
Language settings
You can offer your online shop in English and French. Update language preferences in your Online Shop settings.
To enable French:
- Enable French in your shop settings.
- Add French translations for package names and descriptions.
Admin area and communication profiles
- You can switch the admin UI language at the bottom left of your dashboard.
- Communication profiles are preloaded in English. You can copy source code and translate using an AI tool, then paste it into a new French profile.
GotPhoto support
Explore our support options.
The takeaway
Canadian photographers benefit from improved billing transparency, flexible plan options, bilingual support, and clear next steps for CAD invoicing. Customize your shop, labs, and communication profiles to deliver a localized experience.