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Create and manage price lists

Table of contents

Overview

Your price lists (formerly “price profiles”) can include product packages, digital downloads, à la carte (individual) items, retouching, and extra backgrounds (for green screen jobs). After you create a price list, you can link it to multiple jobs.

In this guide, you will learn how to create a new price list, add à la carte items and downloads, set prices and limitations, add retouching, and duplicate a price list.

Create a new price list

This section shows how to create a price list and start adding items.

  1. Open the price lists page by selecting Products & Prices in the left menu and then the Price Lists tab.
    [Classic interface] Go to Settings (top menu) → Price Profiles (left menu).
  2. On the price lists page, select the blue + Create price profile button.
    Price lists page with the Create price profile button
  3. Name your price list and select Next.
    Dialog to name the new price list and proceed
  4. Select your packages, downloads (digital products), à la carte products, retouching, and green screen backgrounds using the Add buttons.
    Item selectors showing Add buttons for packages, downloads, à la carte, retouching, and backgrounds

Add a product package to a price list

Add preconfigured product packages to streamline ordering.

Make sure you have created a product package before continuing.

  1. Next to your price list, select ActionsEdit to open it.
    Open a price list via Actions then Edit
  2. To the right of Packages, select Add.
    Packages row with Add action in a price list
  3. Review your list of packages. Select Package details to view contents, or select the green Add to include the package in your list.
    List of packages with Package details and Add buttons
  4. A popup shows package content, quantities, and restrictions. Select Edit to adjust, or close the popup to keep defaults.
    Package details popup with content and restrictions
  5. When finished, select < Back & set prices.
  6. From within the price list, you can now:
    1. Set the selling price: The amount customers pay at checkout (plus tax).
    2. [Optional] Set the recommended price: Shows the package’s higher value versus the discounted shop price (proofing only).
    3. [Optional] Add upselling (recommended): Prompts customers with add-ons when they select this package (proofing only).
      Upselling configuration options for a package

Sort your packages

Order packages by price so shoppers see higher-value options first.

The best practice is to sort packages by shop price from highest to lowest. On the price list overview, drag and drop packages into the desired order.

Dashboard view: the highest price appears at the bottom and the lowest at the top.
Dashboard view showing package order by price

Shop view: “Download all” is listed first by default; then the highest-priced package; the lowest-priced package is last.
Shop view showing download all followed by packages from highest to lowest price

Add à la carte (individual) items to a price list

Add individual products your customers can buy alongside or instead of packages.

  1. Next to your price list, select ActionsEdit to open it.
    Open a price list via Actions then Edit
  2. To the right of À la carte (UK customers: Individual Products), select Add.
    À la carte row with Add action in a price list
  3. To add a product, select Add. To remove a product, select Remove.
    Add or remove individual products in the list
  4. When finished, select < Back & set prices.
  5. From within the price list, you can now:
    1. Set the selling price: The amount customers pay at checkout (plus tax).
    2. Assign to photos (“Available for”): Choose whether the product can be ordered for all photos, only individual photos, or only group photos. We recommend assigning small/portrait products (wallets, mugs, buttons, etc.) to Individual photos so customers don’t order them for a group photo.
      Available for settings with individual vs group assignment

Add downloads to a price list

Digital downloads are popular, easy to deliver, and have no lab costs.

Customers receive downloads by email within a few minutes of purchase unless the job is set to manual revision. Digital products are sent immediately even when part of a batch shipping order.

We recommend adding one or two of these options:

  • Individual download (single photo). We recommend restricting downloads to individual photos, because group photos can easily be purchased and shared.
  • Free download. Allows customers to download images from the store at no cost. Please note: free download is not restricted to one photo—customers with access to multiple photos can download each one. Backgrounds will not be applied to free downloads.
  • Download all photos(typically ~3–8 photos per subject).

Pro tip

If the number of pictures per child varies a lot, create a package with a fixed number of digital products instead of using “Download all photos.” This controls how many photos a customer receives for a set price.

To add digital downloads to your price list:

  1. Next to your price list, select ActionsEdit to open it.
    Open a price list via Actions then Edit
  2. To the right of Downloads, select Add.
    Downloads row with Add action in a price list
  3. Select Add to include a download product.
    Dialog to add a download product and other sizes
    You can add additional download sizes by selecting Add other download sizes....
  4. When finished, select < Back & set prices.
  5. From within the price list, you can now:
    1. Set the selling price: The amount customers pay at checkout (plus tax).
    2. Assign to photos (“Available for”): Choose whether the download is available for all photos, only individual photos, or only group photos. Most downloads should be Individual photos to prevent a group photo from being shared with everyone in it.
    3. [Optional] Add upselling: Offer add-ons when the customer selects this download product.
      Upselling options for a download product

[Beta] Add retouching to your price list

[Beta] The retouching feature is currently available only in North America. Review the details here: the retouching feature (Beta).

Retouching options section within a price list

  1. Next to your price list, select ActionsEdit to open it.
    Open a price list via Actions then Edit
  2. To the right of Retouching, select Add.
    Retouching row with Add action in a price list

Set prices within your price list

Use the price columns to control what shoppers pay and how values display.

Your selling price is the price customers pay in your online shop.

Update the green Selling price column in your price list. Changes are saved automatically, indicated by a green “Changes saved” banner at the top of the page. [Classic interface] Changes are indicated by a green checkmark under the price.
Selling price column with autosave banner

If a selling price is below the lab’s production price, it’s marked in red as a warning.
Warning state when selling price is below production cost

Best practices: pricing guidelines

  • The 8×10 is the most popular item. Price it first, then price other items relative to it.
  • Price your à la carte items before packages. Packages should offer a discount versus buying items individually.
  • Increase savings with higher-priced packages. Aim for ~11–15% off for the lowest package, ~19–23% for mid-tier, and ~29–33% for the highest.
  • Price “Download all photos” as a savings. Multiply the individual download price by the average photos per child, then discount ~5–10%.
  • [Proofing only] Upsell add-ons below standalone pricing. For example, “Download all photos” should cost less as an upsell than as a standalone product.

Next to product packages, the Recommended price column shows the package value compared to the discounted selling price. Update the Recommended price column—changes save automatically.
Recommended price column for packages

Here’s how recommended price appears to customers in the shop:
Shop view showing recommended price compared to selling price

Set basket limitations

Use limitations to encourage larger purchases. Open ActionsSettings within your price list to configure them.

Price list settings entry point from Actions menu

Only one limitation can be active at a time. ⚠ Important: Changes apply to all photo jobs using this price list. Consider duplicating the list and editing the copy.

A. Make purchase of a package mandatory

Require shoppers to add a package before they can add any à la carte items.

  1. Open price list Settings and select Purchase of a package is mandatory.
    Setting to require the purchase of a package
    You can apply the limitation to each access code or once per order (e.g., require one package per child, or one package per multi-child order).
  2. Select Save.

B. Set a minimum order value

Show a warning at checkout if the order is below the minimum amount.

  1. This feature is not enabled by default. Please contact Customer Care to enable it for your account.
  2. Open price list Settings, select Minimum order value (UK customers: Order Threshold), and enter the amount.
    Minimum order value setting (Order Threshold in the UK)
    Choose whether to apply the limitation to each access code or once per order (e.g., per child vs. a single multi-child order).
  3. Select Save.

Duplicate a price list

Copy an existing price list to reuse its structure and settings.

  1. On the price lists page, find the list to copy and select ActionsDuplicate.
    Actions menu showing Duplicate option for a price list
  2. A copy is created. To rename it, select ActionsEdit.
    Open the duplicated price list for editing
  3. Inside the price list, select ActionsSettings.
    Accessing Settings for the duplicated price list
  4. Rename the price list and select Save.
    Rename and save the duplicated price list
  5. You’re all set. Make any needed changes to products or pricing in the duplicated list.

The takeaway

Price lists are fully customizable. Create the list, add packages and à la carte items, include downloads and (where available) retouching, set your pricing and limitations, and duplicate lists to reuse successful setups. This workflow keeps your shop clear, consistent, and optimized for sales.

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