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Why only 16 albums are shown in the shop overview

Table of contents

Overview

If your job uses a single access code for all customers and has more than 16 albums, your customers will only see 16 thumbnails in the shop’s album overview.


Shop album display limitation

The GotPhoto system limits the album overview to display a maximum of 16 thumbnails, even if more albums are available.

Album overview showing only 16 thumbnails.


How to show more than 16 albums

The solution is to set an index photo for each album. When you do this, the thumbnail of your chosen index photo will appear in the album overview, making additional albums visible to customers.

Setting an index photo for an album.

Album overview displaying index photo thumbnails.


The takeaway

When using one access code with more than 16 albums, only 16 thumbnails will appear in the shop overview by default. To display all albums, assign an index photo to each one.

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