Understand your US invoice and fee structure

This article is relevant to United States customers only. If you are not a US customer, see Canadian fees or view UK fees.

Table of contents

• Overview
• Fee overview
• Sample invoice
• Understanding different sections of a GotPhoto invoice
• FAQ
• The takeaway

Overview

This article explains how GotPhoto calculates and bills your fees. Note that GotPhoto uses different rounding rules for order fees versus amounts deducted when a customer places an order.

Fee overview

There are three main types of fees GotPhoto may charge:

1. Standard fees

• Monthly subscription: Applies unless you're on an Enterprise plan. Switch to annual here.
• Service fee: Applied per order on gross revenue. 
• Payment fees:
  • $0.30 per order
  • 2.9% transaction fee per order

2. Sales tax

GotPhoto acts as a Marketplace Facilitator, collecting sales tax from customer payments. These are displayed on the order page as part of the Photographer Fee Payment. Even in the case of disputed or blocked payments, the sales tax line may still appear unless canceled.

3. [Optional] Other charges, if applicable to your workflow

• Fees for basic editing or background removal
• Manual order entry: A per-order fee is applied (instead of the regular service fee that is applied on shop orders). Pricing depends on your plan or contract and may vary between €0.75 per order (Pro plan), $1.00 per order (Growth plan), and $2.00 per order (Free plan). Custom plans may qualify for a lower rate.
• Entagged subscription fee

Rounding rules

GotPhoto calculates service and payment fees using four decimal places for accuracy, but rounds visible charges to two decimal places. This may result in a negative or positive account balance.

Example:

• Service fee: 7% of $45.24 → $3.1668 → charged as $3.17
• Payment fee: 2.9% + $0.30 → $1.268 + $0.30 = $1.568 → charged as $1.57

These rounding practices also apply to manual Order Entry orders. Monthly invoice differences are normal and reconciled in your balance.

Prepay note: If you request a payout before sales tax is billed, your balance may go negative in the next cycle.

Sample invoice 

The sample GotPhoto invoice below highlights billed services, taxes, and any outstanding balances. Additional pages provide full transaction and fee breakdowns.

Understand the different sections of a GotPhoto invoice

• Billed Services section
  • Payment Fees are $.30 per order + 2.9% transaction fee (Stripe). This is the payment processing fee charged by Stripe Express.
  • Service Fees are a percentage dependent on your plan type that is applied per order on gross revenue.
    • This is the fee that GotPhoto takes on each sale for using our platform.
    • Example: If you’re on the Pro plan, your service fee is 7%. This means that a service fee equal to 7% of the order’s gross revenue is charged for each order.
  • Monthly Fees
    • This includes your monthly subscription (Your GotPhoto Plan: Free, Growth, and Pro), if applicable. If you're on an annual plan, the annual fee is charged in the month following the activation of the annual plan.

This section can also include Editing Fees, Order Entry fees under $50, and/or Entagged subscription fees if you utilize any of these services.

• Other Liabilities section
  • Sales Tax amount is showing the total amount of Sales Tax that GotPhoto has collected and remitted from your customers as a Marketplace facilitator.
  • This is a reflection of the sales tax collected. You won't be billed this amount.
• Payment Already Settled section
  • Includes the total of payment fees, service fees and sales tax that were collected at the time of sale, as well as any payins you proceeded during the invoice cycle (if applicable).
  • These are the fees that have already been processed and settled.
• Carried Over section
  • It is the leftover amount that you owe if you have any previous unpaid invoices.
    
  • If you created your account on or after October 8, 2025, this section will not appear on your monthly invoice. Any remaining outstanding amount for a specific invoice will be collected separately.
• Clearing & Final Invoice Balance section
  • This amount will reflect either a negative balance, which is the amount that you owe GotPhoto or a positive balance. Positive balance are funds that will be credited to your Stripe account at the end of the month
  • There can be small discrepancies due to rounding as we calculate fees to four decimal places.

FAQ

How much does it cost to deliver a digital download to a customer?

Digital download products on GotPhoto do not incur any production costs. However, the order will still be subject to your plan’s specific order service fee.

The takeaway

GotPhoto uses precise rounding and accounting rules to ensure fairness, especially for high-volume photographers. Small discrepancies between billed, and actual fees are normal and automatically adjusted in your monthly balance.