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Customize your online shop

Table of contents


Overview

Customizing your Online Shop is incredibly important for brand recognition and creates a professional ordering experience for your customers. GotPhoto offers a variety of different ways for you to customize your shop and bring your brand to life online! 


Your Online Shops

Regular Proofing Shop

The Online Shop section of your Settings page links to pages where you can update the design of your Proofing Shop.

The Logo & Design Page

Logo & Design settings page with logo upload and page title fields

The Logo & Design Page lets you change your shop logo and page title.

Logo Checklist:

  • File Type: PNG (best for clear backgrounds), JPEG, or GIF.
  • Background: Transparent or solid white only.
  • Max Size: Up to 2000 pixels on its longest edge.
  • Cropping: Crop right up to the edges of your logo. Do not leave extra empty space around it.

Note: 2000 pixels is a maximum limit, not a recommended standard. Oversized logos can disrupt the header layout and push wishlist or cart icons out of alignment on mobile devices.

Page Title:

A page title, often referred to as the “tab name”, is the specific text displayed on the tab at the top of your web browser.
Browser tab showing the shop page title

The Language Page

The language page allows you to set your shop’s standard language and add additional languages. Learn more here: How to manage shop languages and translations.
Language settings page for setting the shop's standard language and adding additional languages

The Pages & Menu Area

Manage and customize your shop’s primary navigation menu here. Default Pages Included:

  • Login Page (Homepage)
  • FAQ
  • Contact

You can also add custom pages (such as a link to your main Studio website). Customizing these default pages helps align the shopping experience with your brand and caters directly to your clients’ needs.

More information can be found here: The Pages & Menu Page.
Pages & Menu settings showing the shop's navigation menu configuration

The Shop Settings Page

Shop Settings page with additional shop display options

In Shop Settings, you have these customization options:

  • Default Photo Cropping: Choose between middle cropping or top-down cropping for photo displays.
  • Customer Survey: Enable a post-checkout survey to collect buyer feedback.
  • Purchasing Steps: Select whether to show photos or packages first when a customer enters your shop.
  • Content Protection: Set screenshot protection settings to prevent unauthorized screen captures.

Learn more about these settings here: The Shop Settings and Your Code Pages.

On the Header & Footer settings page in GotPhoto, you can customize the layout, display elements, and content shown in your online store’s header and footer regions.

  • Language Selector: Toggle permanent visibility in header.
  • Seals & Badges: Show school seal and payment icons (that apply to your shop).
    Header display options for showing the school seal and payment icons
  • Multilingual Text: Manage footer text across 15+ languages.
  • Custom Footer Editor: Add custom text, links, or images.

Custom footer editor showing footer text, link, and image options

The Watermarks Page

On the Watermarks page, you can review the pre-loaded watermarks and add your own watermark. More guidance can be found here: Add a watermark.
The Watermarks Settings Page

The Domain & Integration Page

The Domain & Integration Page is where you can edit your shop subdomain and make changes to your DNS settings. For more info, check out this article: Use your own domain with DNS Forwarding.
Domain & Integration settings page for editing the shop subdomain and DNS settings

The SEO, Social Networks, Your Code & Google Analytics Pages

These legacy settings do not apply to the new shop. Some settings enabled before the transition to the new shop will continue to work on public pages, but they are no longer supported inside the logged-in shop.

Prepay Shop (US and Canada only)

⚠ Please note: Prepay is not activated by default. The feature is reserved for higher-tier plans with specific business needs. If this applies to you, please contact your account manager.

Once Prepay is added to your account, open your Prepay settings via Online Shop > Prepay Settings.

Prepay settings page showing protected access, title, and primary color options

You can adjust the following:

  • Protected Access: Requires an access code per job. Recommended to prevent customers from accidentally logging into the wrong job when schools or organizations have similar names.
  • Title: The name of your Prepay page. Visible in the browser tab and search engine results.
  • Primary Color: Changes the top banner color in your shop. Avoid white to keep menus visible.
  • Test Mode: Deprecated. Instead, use a custom voucher to test orders.

Additional  Customization

If you want to edit the photo effects (photo filters) shown to your customers in the shop, you can find all the information in this article: Change or disable photo effects


The Takeaway

Elevate your brand and enhance the customer ordering experience by customizing your online shops with GotPhoto. You can personalize your shop pages and additional settings, ensuring a professional and unique online presence for your business.

Related articles:

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