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The Shipping Settings Page

 

Where is the Shipping Settings page?

The Shipping Settings page (labeled Posting Settings in the UK) lets you configure four key delivery options for your Online Shop: Batch Shipping, school details and sibling packaging, Sender Address, and Reshipment. To open it, go to your Online Shop and click Shipping Settings under Sales in the left-hand navigation menu:

Shipping Settings page location in Online Shop

You can adjust three settings on this page:

  1. 1Batch Shipping:  You can turn the ability to select batch shipping on or off. (You will still be able to manually turn off batch shipping within a job if you set your account to Batch Shipping (optional).
  2. 2School Details & Packaging:  Configure how school data is shared with your lab and how sibling orders are packaged.
    • Transfer school details:  Select either Only transfer child name and group or Additionally transfer parents and teacher names to the lab. If you select the second option, you must also enable the following setting in your job's batch settings to ensure parent and teacher data is transferred to your lab for sorting orders by class/homeroom:"If you uploaded a list of namesTransfer names to lab when available (Recommended)"
    • Packaging for orders with multiple subjects (siblings): Select either Combine (all ordered photo products will be delivered in one envelope) or Keep separate (each subject will receive an envelope with their ordered photo products).
  3. 3Sender Address:  You can add an alternative return address if your lab allows.
  4. 4Reshipment: Most labs do not ship overseas. If you would like to enable international shipping for your customers, you can enable Reshipment. When enabled, the lab sends the products to you, and you ship them to your customers. Under the Reshipment settings, select the countries you are willing to ship to and enter the fee you will charge for this service.

This is what those settings will look like on the customer's side:

Customer view: batch shipping option

Customer view: sender address and reshipment options

Important: Click Save after changing any settings.