1. Solution home
  2. Troubleshooting
  3. In-App Error Messages
Open navigation

Error: "This camera doesn't have this feature"

This error appears when the camera port is malfunctioning, and it will need to be serviced at a lab. Before you do this, please double-check that you indeed have the correct Entagged device for your camera.

Are you mid shoot and need to quickly use an alternative tagging method? Click here for a brief explanation on how to pivot to QR tagging.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article