Find everything you need to get started with Next Gen, Entagged, QComposite, QMate, and QID Card.
Quick Links Supplemental Software
Xenia Kaepernick
Dieser Artikel ist auf German nicht verfügbar. Sehen Sie ihn sich auf English an
-
How-To's
-
Planning Phase
- Planning phase checklist
- Create a photo job
- Choose Your Access Type and Tagging Method
- Set up customer registration
- Set up pre registration for picture day
- Upload a list of names into your photo job
- Let customers choose their yearbook or favorite photo
- Offer a Job Coupon
- Set up batch shipping
- Choose Your Shipping Method
- Set an archiving date
- Add a price list to a photo job
- Customize your job's Prepay settings
- Add an automated communication campaign to a photo job
- Editing your QR card layout
- Generate QR cards
- Generate a barcode list
- Collect subject data from your organization
- Create and add a client (organization) to a photo job
- Upload Names List via School Portal (US & CA)
- Upload Names List via School Portal (UK)
- Set up global photo access
- Set Up a Prepay Photo Job
- Set up a Prepay+ Job
- Class or team photo only jobs (with a names list)
- Workflow options for costume changes (Dance Photography)
- Set up and collect a session fees
- Add custom text to a customer notification
- Understand the difference between Prepay and Prepay+
- Placeholders for your Customer Communications
- Set up a Public Job
- Create a Group Photo Only Job (without a Names List)
- Use the abandoned cart trigger in automated campaigns
- Manage customer newsletter subscriptions and reactivation
- Picture Day Phase
-
Review Phase
- GotPhoto's Editing Services
- Review phase checklist
- Add a watermark
- Create and manage albums in your photo job
- Photo upload options in GotPhoto
- Upload photos with EasyUpload
- Upload Photos via Lightroom Classic Plugin
- Upload Photos using FTP in GotPhoto
- Activate access codes and organize photos (QR cards only)
- Manually tag photos and activate access codes without QR cards
- Upload metadata to GotPhoto without QR cards
- Assign or change index and cover photos in GotPhoto
- Run a Student Data Export (PSPA and Custom Export)
- Run a Student Data Export (SIMS and custom export)
- Send a One-Time Message (SMS)
- Make-Up / Retake Day Workflow (Legacy Workflow)
- Mark photos as a Composite (Collage) in GotPhoto
- Create a shared group photo album in GotPhoto
- Update data for blank QR cards in GotPhoto
- Create and sell Memory Mates in GotPhoto
- Set up and manage Makeup Day jobs
- Test your price list before launching a photo job
- Create Trading Card Products
- Best Practices for Achieving High-Quality AI Image Extractions
-
Sales Phase
- Checklist for managing the sales phase of your photo job
- How to track and manage orders after selling
- Use Manual Revision for photo orders
- Release Batch Shipping Orders
- Generate Contact Sheets
- Send one-time messages (email newsletters)
- Cancel or change an order
- Manually input orders via order entry
- Campaign performance for your automated email campaigns
- Change the shipping address of an order
-
Supplemental Software
-
Next Gen
- Next Gen Workflow
- Next Gen: Best Practices for Great Extractions
- Next Gen: Best Practices For Consistent Scaling And Lighting
- Next Gen: Best Practices for Individual Posing
- Next Gen: Graphic Options
- Next Gen: Virtual Team Graphic Types
- Next Gen: Prepay and Prepay+ Workflow
- Next Gen: À La Carte Services
- Next Gen: Create a Help Request
- Next Gen: Create Traditional Sports Graphics
- New Next Gen Bundle Pricing
- Next Gen: Review Your Proofs
- Next Gen: Common Questions & Answers
-
Entagged
- The Entagged setup and workflow guide
- The Entagged system (compatibility, models and supported scanners)
- Plug the Entagged device into your camera
- Pair your Entagged device with your phone or scanner
- Entagged with Barcode Scanning Photo Job Workflow
- Entagged with Name List Photo Job Workflow
- How to manage multiple Entagged devices on Picture Day
- Update Entagged firmware
- Understand Entagged LED light colors
- Use filters in the Entagged app
- Using the Entagged with Sony cameras
- Name List QR in Entagged
- Tag multiple subjects with the Entagged
- Import CSV files into Entagged Name List
- Entagged with RFID/NFC scanning photo job workflow
- QComposite
- QMate
- QIDCard
- Quick Links Supplemental Software
-
Next Gen
-
Running Your Business
- Export invoices for accounting
- Understand your US invoice and fee structure
- Understand your UK invoice and fee structure
- Managing customer requests (complaints) in GotPhoto
- Manage customer disputes in Stripe Express
- Understand Stripe Express financial reports in GotPhoto
- Export reports in GotPhoto for accounting and job analysis
- Stripe Express
- GotPhoto API Access for lab and enterprise customers
- Downgrade or cancel your GotPhoto account
- Delete albums and jobs to free up storage
- Job performance benchmarks and improvement tips
- Customize your online shop favicon
- Delete a Customer's Data
- Refer a Friend
- Add videos and PDF files to your shop or emails
- Grant GotPhoto staff access to your account
- Understand your GotPhoto account balance and payout
- Understanding form 1099-K and Stripe Express (US only)
-
Planning Phase
-
Getting Started
-
One-Time Settings
- Account Setup Checklist (North American Customers)
- Account Setup Checklist (UK Customers)
- Dynamic Sales Tax (US Customers)
- Set Up Your Invoices (North American Customers)
- Manage Tax Rates (Canadian Customers)
- Set up Stripe Express
- Set Your Terms and Conditions
- Add Your Privacy Notice
- Customize your online shop
- Activate your lab partner in GotPhoto (North American customers)
- Set Up Your Text Message (SMS) Settings
- Twilio Registration Requirements
- Add additional users to your account
- Use your own domain with DNS Forwarding
- GotPhoto: Your Marketplace Facilitator
- SMS marketing compliance and best practices (US & Canada only)
- Add a print release to download orders
- Set up the Darkroom integration with GotPhoto
- Sign the Data Processing Agreement (DPA) for UK customers
- Set up your invoices (UK customers)
- VAT Management (UK Customers)
- Activate your lab partner (UK Customers)
- Stripe Capital loans
- GotPhoto Help & Support Guide
- Overview for Canadian Customers
-
Price Lists and Product Packages
- Create a product package
- Product Package Strategies (North American Customers)
- Choose à la carte items for your price list (North American Customers)
- Create and manage price lists
- Create package and pricing options for siblings
- Create custom services with “My products”
- Use the production tab for self-fulfilled products
- How to create a product package for Prepay jobs
- Create a Prepay price list [price profile]
- Manage Photo Effects
- Easy Production Sync
- Product Package Strategies (UK Customers)
- Build a UK price list: recommended prints and gifts by job type
- Offer the Professional Retouching add-on in GotPhoto
- Customer Downloads: Timing Explained
- Communication With Customers
- Upselling Options
-
One-Time Settings
-
Troubleshooting
- Price Profiles
- Creating Names Lists
- Access Codes
-
Uploading Photos
- Add more photos to an existing photo job
- Troubleshoot FTP upload issues in GotPhoto
- Move multiple pictures between albums in GotPhoto
- My images are rotated.
- I have a "This order cannot be processed" notification.
- Why the "Too many photos" tag appears in GotPhoto
- Edit a subject’s information in GotPhoto
- Photos show as crossed-out cameras in Photo Management
- My photos are uploading slowly.
- What to do if thumbnails do not display correctly in GotPhoto
- Download original photos from a job or album
-
Customer-Facing Issues
- Renew expired download links for downloads
- Why an Apple Pay order may not appear in GotPhoto
- How customers can download and extract photos on mobile devices
- Why customer data is not collected when using one access code for all subjects
- Why order numbers and invoice numbers may differ
- Why only 16 albums are shown in the shop overview
- Send payment reminders for unpaid orders
- Why campaign emails are not being sent and how to resolve it
- Why you cannot combine orders after submission
- Why customers may receive duplicate downloads in a package
- Having trouble checking out in the Shop?
- Customer Outreach
- Customizing Your Shop
- Your Account
- Next Gen
-
Entagged
-
In-App Error Messages
- Error: "Photo trigger is not available" OR "USB is not active"
- Error: "Camera is off"
- Error: "This camera doesn't have this feature"
- Error: "Unknown Error"
- Error: "Entagged is not connected"
- Error: "Code does not fit in code field"
- Error: "Code transfer to camera was not confirmed on time"
- Error: "Operation timed out"
- Error: "USB cable not connected"
- Error: "HTTP error"
- My Entagged isn't working and I'm in the middle of a shoot.
- Troubleshooting Entagged issues
- Troubleshooting Issues with the Entagged Name List
- My Entagged firmware update isn't working.
- My Entagged app is showing a USB error.
- The scanned barcode isn't being saved in my camera.
- My Entagged app says "N/A currently saved."
- Troubleshooting: Entagged LED is not lighting up
- I can't tell if my RFID scanner sent the code to the camera.
- My barcode scanner is flashing and/or beeping.
-
In-App Error Messages
- QSuite
-
Navigation
-
Pages and Tabs
- Pages Within Photo Jobs
- The Orders Page
- The Buyers & Potential Buyers page
- The Customer Profile
- The Account Statistics Page
- The Pages & Menu Page
- The Domain & Integration Page
- The Shop Settings and Your Code Pages
- The Language Page
- The Google Analytics Tab
- The Custom Voucher Page (Create Coupon Codes)
- The Shipping Settings Page
- The Communication Settings pages
- The General Account Settings Page
- The Invoices Page
- The order details page
- Commitment to Accessibility
- Settings
- Your Web Shops
- Dashboard Basics
-
Pages and Tabs
-
Resource Library
- Webinars
- Additional Workflows
- Additional Resources
Articles in this folder
You may like to read
- QuickComposite: The Basics
- QComposite: create professional group and class photos with ease
- Automated campaigns for single access code jobs
- Account Setup Checklist (UK Customers)
- Account Setup Checklist (North American Customers)
- QIDCard: The Basics
- GotPhoto: Your Marketplace Facilitator
- DIY Sports Graphics
- Your Online Shop URLs
- The Invoices Page