--- title: Set up GotPhoto's background feature description: GotPhoto's background feature for PNGs is a valuable tool that helps multiply your image options and helping increase revenue without the extra effort! --- [Skip to content](https://help.gotphoto.com/en/support/set-up-gotphotos-background-feature#main-content) - [English](https://help.gotphoto.com/en/support/set-up-gotphotos-background-feature) - [Deutsch – Deutschland](https://help.gotphoto.com/de-de/support/die-green-screen-funktion-hintergrundfunktion-aktivieren) English Show submenu for translations ![GotPhoto Logo](https://help.gotphoto.com/hs-fs/hubfs/ChatGPT%20Image%20Aug%2021%2c%202026%2c%2011_09_15%20AM.png?width=250&height=81&name=ChatGPT%20Image%20Aug%2021%2c%202026%2c%2011_09_15%20AM.png) Open main navigation Close main navigation - - [English](https://help.gotphoto.com/en/support/set-up-gotphotos-background-feature) - [Deutsch – Deutschland](https://help.gotphoto.com/de-de/support/die-green-screen-funktion-hintergrundfunktion-aktivieren) English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.gotphoto.com/en/support?hsLang=en) 2. [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en) 3. [Upselling Options](https://help.gotphoto.com/en/support/getting-started?hsLang=en#upselling-options) October 9, 2026 # Set up GotPhoto's background feature ### **Overview** GotPhoto’s background feature allows your customers to pick different backgrounds for the same image, multiplying the choices in your shop and boosting revenue with minimal effort. The feature is a background replacement tool: it layers the backgrounds you choose behind subject images that are already extracted as transparent PNG files. This guide covers how to upload backgrounds, build Green Screen–aware product packages and price lists, and prepare and upload extracted PNG images. ### **Before you start** We recommend completing these five setup steps: 1. \[Optional\] Upload your backgrounds. Your account already includes some free backgrounds. 2. Create product packages with Green Screen in mind. 3. Create your Green Screen price list(s). 4. Extract your photos into transparent PNG cutouts, either with a GotPhoto extraction service or in your own editing software. 5. Upload the extracted PNG images to your photo job. ### **Why your images must be extracted PNGs** The background feature only replaces backgrounds behind images that are already cut out. Extracting your photos is a separate, mandatory step that happens before you upload them. What the background feature does and doesn’t do: - It layers the backgrounds from your price list behind transparent PNG files. - It does not perform live chroma-key knockout, so it doesn’t remove green, blue or white backdrops from raw JPG files. - It does not remove backdrops from PNG files that still contain the original backdrop. Saving a photo in PNG format doesn’t make it transparent. If you shoot on a physical green, blue or white backdrop, extract your photos in one of these ways before you upload them: 1. Submit them to one of GotPhoto’s integrated [background extraction services](https://help.gotphoto.com/en/support/editing-service-background-extractions?hsLang=en). 2. Extract them in your own editing software and export them as PNG files with a transparent background. If you upload unextracted JPG or PNG files to a job that uses a Green Screen price list: - Your backgrounds don’t display in the shop. - Orders with background products fall into manual revision instead of being processed automatically.  **A PNG file isn't automatically an extracted file**, and GotPhoto doesn't remove green, blue, or white backdrops in the shop. Before uploading, open a few files in your editing software and verify that the background is transparent. If you upload unextracted files to a job with a price list that includes backgrounds, backgrounds won't display in the shop, and orders will need manual correction. If you need the backgrounds removed after uploading them to GotPhoto, you can book one of our integrated [background extraction services](https://help.gotphoto.com/en/support/editing-service-background-extractions?hsLang=en). ### **Upload backgrounds** Go to **Products & Prices → My Backgrounds** ![My Backgrounds tab showing the background management page](https://help.gotphoto.com/hubfs/gotphoto-migration/RKmk8UVcJsXvboZtt0WQJNjIWooNWmrD0Q.png) **Size guideline:** Backgrounds are typically around **2400 × 3360 px**. **Important:** All backgrounds must be in the sRGB color space. Click **Upload a new background** (top right) to add backgrounds one at a time. Name each background and choose whether it’s *Standard* or *Premium*. Customers see these names in the shop, so keep them simple and catchy. **Video: Green Screen tab** [Watch in a new tab](https://fast.wistia.net/embed/iframe/8shz01p2b5?videoFoam=true) ### **Product packages for jobs with extracted images** Please note that the new shop does not yet support restricting a package to a single background. This means customers can select any background per item in the package. Save, then repeat for all packages of the price list. If a price list has no backgrounds, the package behaves like a normal (non–background) package. **Video: Single-background packages**   [Watch in a new tab](https://fast.wistia.net/embed/iframe/6gn75r9w3t?seo=true&videoFoam=false)   ### **Price lists for jobs with extracted images** Build price lists as usual, then use the **Green Screen backgrounds** section to attach backgrounds and set pricing. ![Price list editor showing the Green Screen backgrounds section](https://help.gotphoto.com/hubfs/gotphoto-migration/V6d-sRJo0wY0-Aw60FcsuD9n3g4tI57K6Q.jpeg) If different backgrounds are job-type specific (e.g., schools vs. sports), consider a separate price list per job type. 1. In your price list, click **Actions → Edit**. ![Price lists tab showing how to edit a price list](https://help.gotphoto.com/hubfs/gotphoto-migration/ZYw7oBepaj4j63_PWdg6fD9vARp_12mtCg.png) 2. Next to **Green Screen backgrounds**, click **Add**. ![Green Screen backgrounds section with the Add button](https://help.gotphoto.com/hubfs/gotphoto-migration/eYL3UeKWPnZZNq4FWgntqrRzT2r4p1FmSg.png) 3. Click **Add** to attach specific backgrounds. Once added, the Add button will change to a Remove button. ![Background selection modal with Add buttons](https://help.gotphoto.com/hubfs/gotphoto-migration/T4wIrshrJFMQ994TH6CJMwVArcnlTr33KA.png) 4. When finished, click **◀ Price list**. ![Price list button for returning to the price list overview](https://help.gotphoto.com/hubfs/gotphoto-migration/GAFh8I3j08mPpHY_8z1C9knJpAQHKFE7jw.png) 5. In the price list, you can now: 1. **Set the selling price** (added on top of package/individual item prices). 2. **Set a default background** shown first in the shop. ![Background selling price field and default background toggle](https://help.gotphoto.com/hubfs/gotphoto-migration/uyZG6XQ1ejFR4KZoTM6fi0t5Q3nYb5FKxQ.png) Backgrounds are **not supported** for personal orders placed via Order Entry. ### **Upload PNG images to your photo job** Green Screen requires transparency, so subject images must be extracted PNG files. JPGs can’t store transparency, and PNGs exported without removing the backdrop have no transparent areas. Remove the backdrop first, then export your images as PNG. You can also use one of GotPhoto’s integrated [background extraction services](https://help.gotphoto.com/en/support/editing-service-background-extractions?hsLang=en). Before you upload, check that: - Every subject image is a PNG file. - The backdrop is removed and the area around the subject is transparent. **Important:** If you use [Entagged](https://help.gotphoto.com/en/support/the-entagged-setup-and-workflow-guide?hsLang=en), we strongly recommend our extraction service to preserve metadata in the files. Upload PNGs to your photo job via browser upload or EasyUpload. Activating codes works the same as usual. If you use QR cards, be careful not to remove those images. Once you’ve uploaded backgrounds, set packages, and added backgrounds to the price list, your job is ready to go live. For later Green Screen jobs, you can usually reuse steps 1–3. ### **Customer view** Click [here](https://fotograf.wistia.com/medias/qagjltvupn) or the preview image to open the shop video. [![Preview image linking to the New Online Shop 2025 Green Screen demo video](https://help.gotphoto.com/hubfs/gotphoto-migration/P-hbq3q8LH6U_Vb1tdpcI4hKz0jOCP3tqg.png)](https://fotograf.wistia.com/medias/qagjltvupn) ### **FAQ** **Can GotPhoto remove the green screen from my JPGs in the shop?** No. GotPhoto doesn’t perform live chroma-key knockout. Extract your images with a GotPhoto [background extraction service](https://help.gotphoto.com/en/support/editing-service-background-extractions?hsLang=en) after the GotPhoto upload or before the upload in your own editing software, then upload the transparent PNG files. **I uploaded PNG files. Why don’t my backgrounds show in the shop?** Your PNG files still contain the original backdrop. Saving or exporting a photo as PNG doesn’t remove the backdrop or create transparency. Extract the images and upload the transparent PNG files to your job. **Why are orders from my Green Screen job in manual revision?** Orders with background products fall into manual revision when the job contains unextracted JPG or PNG files. Upload extracted PNG files before your job goes live to avoid this. **Do I need to extract photos shot on a blue or white backdrop?** Yes. The extraction step is mandatory for every backdrop color, including green, blue and white. ### **The takeaway** GotPhoto’s background feature expands image choice without extra shooting, letting customers pick backgrounds per photo or package. Upload sRGB backgrounds, attach them and their pricing to price lists, build your packages, and upload extracted PNGs with transparency. GotPhoto doesn’t remove green screen or other backdrops for you, so extract every image before you upload it. - [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en#main-content) - [One-Time Settings](https://help.gotphoto.com/en/support/getting-started?hsLang=en#one-time-settings) - [Price Lists and Product Packages](https://help.gotphoto.com/en/support/getting-started?hsLang=en#price-lists-and-product-packages) - [Your Online Shop](https://help.gotphoto.com/en/support/getting-started?hsLang=en#your-online-shop) - [Communication With Customers](https://help.gotphoto.com/en/support/getting-started?hsLang=en#communication-with-customers) - [Upselling Options](https://help.gotphoto.com/en/support/getting-started?hsLang=en#upselling-options) - [Navigation](https://help.gotphoto.com/en/support/getting-started?hsLang=en#navigation) - [How-To's](https://help.gotphoto.com/en/support/how-tos?hsLang=en#main-content) - [Review Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#review-phase) - 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