Table of contents
- Overview
- GotPhoto Help Center
- Chat bot
- Live chat support (US/CA only)
- Support via email & phone
- GotPhoto community support on Facebook
- Ask your questions in person – GotPhoto Summer Camp
- Additional resources
Overview
If you need assistance with GotPhoto, there are multiple support options available to help you quickly and efficiently. Here’s a guide to your available resources.
GotPhoto Help Center
The Help Center offers in-depth articles on everything from setup to growth strategies and troubleshooting. Watch the Help Center video to learn how to navigate it effectively.
Chat bot
Our AI-powered chatbot is available 24/7 through the Help Center or your admin dashboard. It offers instant answers and routes you to other support options if needed.
Live chat support (US/CA only)
Our Customer Care team is available for live chat support:
- Monday–Friday: 8 AM–7 PM ET
- [Paid plans only] Saturdays during Spring peak (March 15 – May 3, 2025): 10 AM–2 PM ET. Fall hours to be announced.
To learn more, visit your US/CA plan settings.
Support via email & phone
- UK Support: +44 (0) 20 8068 8571 | service@gotphoto.co.uk | Mon–Fri, 9 AM–5 PM GMT
- US/Canada Support: US: +1 646-362-5100 | CA: +1 365-809-1810 | SupportUS@gotphoto.com | Mon–Fri, 9 AM–7 PM ET
GotPhoto community support on Facebook
Join our Facebook groups to ask questions, get peer advice, and share knowledge:
Ask your questions in person – GotPhoto Summer Camp
Network with peers and industry pros, gain insights, and grow your business. Details and sign-up are available on the GotPhoto Summer Camp page.
Additional resources
Stay up to date via your dashboard’s newsfeed. For past webinar recordings and guides, visit the GotPhoto resources page.