Set up GotPhoto's background feature

Table of contents

• Overview
• Before you start
• Upload backgrounds
• Product packages for jobs with extracted images
• Price lists for jobs with extracted images
• Upload PNG images to your photo job
• Customer view
• The takeaway

Overview

GotPhoto’s background feature allows your customers to pick different backgrounds for the same image, multiplying the choices in your shop and boosting revenue with minimal effort. This guide covers how to upload backgrounds, build Green Screen–aware product packages and price lists, and prepare/upload PNG images.

Before you start

We recommend completing these four setup steps: 

1. Upload your backgrounds (optional - your account includes some free backgrounds).
2. Create product packages with Green Screen in mind.
3. Create your Green Screen price list(s).
4. Upload PNG images from the photo shoot to your photo job.

Upload backgrounds

Go to Products & Prices → My Backgrounds

Size guideline: Backgrounds are typically around 2400 × 3360 px.

Important: All backgrounds must be in the sRGB color space.

Click Upload a new background (top right) to add backgrounds one at a time. Name each background and choose whether it’s Standard or Premium. Customers see these names in the shop, so keep them simple and catchy.

Video: Green Screen tab

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Product packages for jobs with extracted images

Please note that the new shop does not yet support restricting a package to a single background. This means customers can select any background per item in the package.

Save, then repeat for all packages of the price list. If a price list has no backgrounds, the package behaves like a normal (non–background) package.

Video: Single-background packages

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Price lists for jobs with extracted images

Build price lists as usual, then use the Green Screen backgrounds section to attach backgrounds and set pricing.

If different backgrounds are job-type specific (e.g., schools vs. sports), consider a separate price list per job type.

1. In your price list, click Actions → Edit. 
2. Next to Green Screen backgrounds, click Add.
   
3. Click Add to attach specific backgrounds. Once added, the Add button will change to a Remove button.
   
4. When finished, click ◀ Price list.
   
5. In the price list, you can now:
   1. Set the selling price (added on top of package/individual item prices).
   2. Set a default background shown first in the shop.
      

Backgrounds are not supported for personal orders placed via Order Entry.

Upload PNG images to your photo job

Green Screen requires transparency layers, so subject images must be PNGs (JPEGs don’t include the needed transparency). Remove the green and export as PNG.

You can also use one of GotPhoto’s integrated background extraction services.

Important: If you use Entagged, we strongly recommend our extraction service to preserve metadata in the files.

Upload PNGs to your photo job via browser upload or EasyUpload. Activating codes works the same as usual. If you use QR cards, be careful not to remove those images.

Once you’ve uploaded backgrounds, set packages, and added backgrounds to the price list, your job is ready to go live. For later Green Screen jobs, you can usually reuse steps 1–3.

Customer view

Click here or the preview image to open the shop video.

The takeaway

GotPhoto's background feature expands image choice without extra shooting, letting customers pick backgrounds per photo or package. Upload sRGB backgrounds, attach them and their pricing to price lists, build your packages, and upload PNGs with transparency.