Overview
Manual Revision allows you to review and replace photos that have been ordered before sending them to production. You may want to do this in order to provide higher-resolution images, fix cropping, or provide retouching services. In this article, we'll review the steps needed to set up Manual Revision and use it effectively. Please note that this feature is only available to users on a subscription plan.
Video Walkthrough
The content of this article is available in both video and written format. Feel free to either watch the following video, or scroll down to keep reading:
Turning on Manual Revision
- Within your photo job, click the "Actions" menu and select Advanced Job Settings:
- Scroll down to Revise orders manually, select Enabled and then Save:
New orders for this job will be placed in your manual revision tab for any required revisions:
Adjusting the Photo
- At the bottom of the Order Overview Page, find the thumbnail of the image you would like to adjust and click on Adjust photo.
- On the Adjust Photo Page, you can:
- Adjust the crop
- Add a photo effect
- Upload an updated photo (In cases of retouching or higher resolution)
⚠ Important: When uploading new photos, all photos with identical file names will be replaced. Files with a different name will not be uploaded.
- Make sure to click Save.
Releasing Photos for Production
After completing your revisions, return to the Order page and click the "Release this order for production" button (You can find it right above the adjustment thumbnails).
Replacing Images for Multiple Products
If you want to replace the same image for multiple products (and you don't need to adjust the cropping), use the 
button at the top of the Order Page.
The images replaced via this page will also be replaced within the Photo Management tab.
⚠ Important: When uploading new photos, all photos with identical file names will be replaced. Files with a different name will not be uploaded.
⚠ Important: Once you click the Confirm and Submit button, the order will leave Manual Revision and go to your open batch (if batch shipping), or to the lab (if direct shipping).
Troubleshooting
I'm getting a "Wrong aspect ratio" error when trying to replace an image on the Review Order Page.
This happens when the new image has different dimensions from the crop that the customer selected. In this case, go back to the order page and replace the image via the "Adjust Photo" option.
The Takeaway
Using the Manual Revision feature gives you the chance to update photos that have been ordered before they are sent to the lab. Photos can have the crop or filter adjusted, or replaced with an edited image.