Welcome to the brand-new GotPhoto online shop edition 2025!
The new design is now available to everyone! We've designed a sleeker, more user-friendly interface for your shop, making it even easier for your customers to order photos. We've also enhanced the GotPhoto system behind the scenes to ensure a smoother shopping experience.
The new shop design has been thoughtfully optimized to be intuitive, clean, and user-friendly, particularly on mobile devices - the primary way customers order their photos today.
Additionally, the new shop offers exclusive features that are not available in the legacy shop:
- The Retouching Feature: Offer professional retouching to your customers. This upselling product is now prominently displayed at checkout to ensure customers don’t miss the chance to add it to their order.
- Favorite Photo / ID Card Photo / Yearbook Photo Selection deadline: Set a deadline in the admin area. This helps create a sense of urgency and gives families a clear timeframe for choosing the picture.
Some features are coming soon; details about the current limitations are at the bottom of the article. Also, check out our recent webinar on the new shop. We’re excited to bring you a smoother, feature-rich experience. Stay tuned, and we'll update you with future updates!
Activating the new shop
The new shop is currently available on a job-by-job basis. You have two options to activate the new shop on a job level.
1. Activate the new shop when creating your new job.
2. Seamless transition: Activate the new shop on the Job Settings page
Starting now, you can easily switch photo jobs set up for the old shop to the new one.
You’ll find this new option prominently displayed at the top of your job settings, as well as under the advanced job settings (Photo Job > Settings > Actions > Edit Job Information).
In both cases, please verify first if your job is suitable, next, click "Use our Online Shop 2025 Edition for this job" and save your changes ("Save Settings").
If your job or price profile includes a feature not yet available in the new shop, you won’t be able to activate it. A note on your screen will explain why the job isn’t compatible.
Please note: If your job was already live with the other shop version, switching will trigger an error message for all customers in the online shop. They will need to log out, log back in, and their carts will be reset. To avoid this, switch before the job goes live for sales.
Sample Gallery
We've created a sample gallery for you! Follow the link in your admin area, or scan your country-specific code below to access a pre-made demo gallery:
Testing phase
As this new feature is continually undergoing improvements, we ask that you first create a test job to ensure that everything in your account runs smoothly. Please follow these steps:
- Duplicate your favorite Price Profile(s). We recommend adding the words "New Shop" to the Price Profile name.
- Remove all personalized products.
- Remove all Green Screen backgrounds.
- Disable photo effects
- Ensure that your price profile has no cart limitations (mandatory package or minimum order value)
- Create your test job using the instructions above.
- Add your duplicate Price Profile to your Photo Job.
- Upload some photos to your test job, manually tag the images and activate the access codes.
- Switch the job to selling and enter the shop as a customer.
Design
Please note that the new shop is not available for Prepay jobs.
Entering the Shop:
Package Selection:
Individual Products (À La Carte) Selection: 
Package View: Pose Selection and Cropping
Shopping Cart:
Background feature
The Online Shop 2025 Edition now also supports GotPhoto's background feature. View the feature from the customer's perspective here.
Please note that the package restriction to a single background is not yet supported in the new shop.
Shopping with multiple access codes from the same job
In cases where parents have access codes for multiple children, they can still view both galleries:
- If they have shared their email and receive the job communication, they simply click the login link in the email, and they can access both galleries in the new shop.
- They manually enter all available access codes manually on the shop access page.
- We haven’t yet added the option for parents to enter an additional access code once they’ve already logged into the shop with a different code. In this scenario, parents will need to navigate back to your shop’s login page and enter the additional access code(s) there.
Current limitations
As we roll out this exciting new feature, we'll be introducing new elements in a staggered fashion. At first, the languages available will be English, German & French.
In this first phase, the following features will not be accessible:
- Public jobs (i.e., jobs without access codes)
- Global Access Codes and jobs with a single access code.
- Shopping with multiple access codes from different jobs
- While your customers may be able to access another job and add products to their cart, any additional features (such as discount codes) will not be available.
- Price Profile Advanced Settings (i.e., mandatory package purchase, minimum order value)
- GotPhoto's Green Screen feature
- The Free Download product
- Photo effects
- Jobs that are limited to group photos (uploaded in the group section)
- Customers adding additional information for customization (e.g., trading cards)
- "My Account" section
- Wishlist
- Album names if access code has photos in multiple albums
- Primary color selection
- Social Networks
- Google Analytics tracking
- HTML adjustments (i.e., the Your Code Settings)
- Registration form (To avoid confusion: Registration for picture day is supported in the new shop).
Please review the list above to see if your photo job meets these requirements.