Overview
Once you have created a communication profile, it's time to link it to your photo job. The communication profile you select here will apply to both prepay and proofing sales, since it’s purely dependent on the triggers being used. In this article, we'll review how to add a communication profile to a photo job.
⚠ Important: If you have uploaded a names list with customer contact data, certain prepay triggers could be activated by saving your job settings. Always make sure you are happy with your communication profile and the triggers you are using before you add a communication profile and save your settings!
Setup
In the job Settings, under Step 4 - Communication Profile:
- Select your communication profile from the dropdown menu.
- To the right, click on Show profile if you want to review the communication profile's triggers and settings.
- Save your changes.
The Takeaway
Optimize your communication strategy by linking a communication profile to your photo job. Whether managing Prepay or proofing sales, selecting the right triggers ensures effective customer engagement.