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Solution home
Troubleshooting
Entagged
In-App Error Messages
Error: "Photo trigger is not available" OR "USB is not active"
Error: "Camera is off"
Error: "HTTP error
Error: "Code transfer to camera was not confirmed on time"
Error: "This camera doesn't have this feature"
Error: "Operation timed out"
Error: "Code does not fit in code field"
Error: "Unknown Error"
Error: "USB cable not connected"
Error: "Entagged is not connected"
My Entagged isn't working and I'm in the middle of a shoot.
My Entagged is not lighting up.
My Entagged LED light is orange.
The scanned barcode isn't being saved in my camera.
My Entagged firmware update isn't working.
My barcode scanner is flashing and/or beeping.
I can't tell if my RFID scanner sent the code to the camera.
My Entagged app says "N/A currently saved."