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Cannot use same password twice? How to restore a hidden access code

Overview

When all images linked to an access code are deleted, the code itself is visually removed from the album to prevent empty entries from cluttering your job. This article explains why this happens and how to properly restore a deleted access code.

Why are access codes removed from the album?

Deleting all images associated with an access code removes that code completely from the album. This helps keep your albums clean and organized without unused codes taking up space. They are NOT deleted, and still exist in the corresponding job; they are just not visible in Photo Management. 

Why do I see an error when reusing a removed access code?

If you try to manually add a code that was previously deleted, you may see an error message about using the same password twice.

Error message indicating duplicate access code cannot be reused.

This happens because even though the code was removed from the album, it still exists in GotPhoto’s system data and cannot be duplicated directly.

How do I restore a removed access code?

Follow these steps to properly bring back an access code:

  1. 1Inside the album, click the Manage individuals dropdown and select Add person (new access code).
    Dropdown showing the option to add a new person with a new access code.
  2. 2For the newly created random access code, click the Manage individual dropdown and select Upload more photos.
    Option to upload more photos for a newly created access code.
  3. 3Upload the photos that should be associated with the original access code.
  4. 4After the images finish generating, click on the first image to open its preview on the right side. In the preview panel, click Add access code and replace the randomly generated code with the original access code you want to restore.
  5. 5Click Save.
    Save button for confirming access code changes.
    Confirmation view showing restored access code.
  6. 6Once saved, the access code will reappear as usual.

[Optional] If you need to restore multiple access codes, it may be faster to deactivate all codes and then reactivate them after re-uploading the images.

The takeaway

You cannot directly reuse a removed access code, as it still exists in GotPhoto’s system. Instead, create a new code, upload the photos, and replace the random code with the original one. For bulk restorations, deactivate and reactivate codes after uploading photos to save time.