---
title: Getting Started | Help Center
description: Getting Started
---

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1. [Help Center](https://help.gotphoto.com/en/support)
2. [Getting Started](https://help.gotphoto.com/en/support/getting-started)

# Getting Started

## One-Time Settings

- [Set up an order handling fee](https://help.gotphoto.com/en/support/set-up-an-order-handling-fee)
- [Account Setup Checklist (North American Customers)](https://help.gotphoto.com/en/support/account-setup-checklist-north-american-customers)
- [Account Setup Checklist (UK Customers)](https://help.gotphoto.com/en/support/account-setup-checklist-uk-customers)
- [Start a free trial, upgrade, and manage your GotPhoto plan](https://help.gotphoto.com/en/support/start-a-free-trial-upgrade-and-manage-your-gotphoto-plan)
- [Sign the Data Processing Agreement (DPA) for UK customers](https://help.gotphoto.com/en/support/sign-the-data-processing-agreement-dpa-for-uk-customers)
- [Set Up Your Invoices (North American Customers)](https://help.gotphoto.com/en/support/set-up-your-invoices-north-american-customers)
- [Set up your invoices (UK customers)](https://help.gotphoto.com/en/support/set-up-your-invoices-uk-customers)
- [Set Your Terms and Conditions](https://help.gotphoto.com/en/support/set-your-terms-and-conditions)
- [Activate your lab partner in GotPhoto (North American customers)](https://help.gotphoto.com/en/support/activate-your-lab-partner-in-gotphoto-north-american-customers)
- [Activate your lab partner (UK Customers)](https://help.gotphoto.com/en/support/activate-your-lab-partner-uk-customers)
- [Overview for Canadian customers](https://help.gotphoto.com/en/support/overview-for-canadian-customers)
- [Add a print release to download orders](https://help.gotphoto.com/en/support/add-a-print-release-to-download-orders)
- [GotPhoto: Your Marketplace Facilitator](https://help.gotphoto.com/en/support/gotphoto-your-marketplace-facilitator)
- [Dynamic Sales Tax (US Customers)](https://help.gotphoto.com/en/support/dynamic-sales-tax-us-customers)
- [Manage Tax Rates (Canadian Customers)](https://help.gotphoto.com/en/support/manage-tax-rates-canadian-customers)
- [Set Up Your Text Message (SMS) Settings](https://help.gotphoto.com/en/support/set-up-your-text-message-sms-settings)
- [Twilio Registration Requirements (US only)](https://help.gotphoto.com/en/support/twilio-registration-requirements-us-only)
- [Set up Stripe Express](https://help.gotphoto.com/en/support/set-up-stripe-express)
- [Stripe verification requirements for customers in the United States and Canada](https://help.gotphoto.com/en/support/stripe-verification-requirements-for-customers-in-the-united-states-and-canada)
- [Stripe Capital loans](https://help.gotphoto.com/en/support/stripe-capital-loans)
- [VAT Management (UK Customers)](https://help.gotphoto.com/en/support/vat-management-uk-customers)
- [GotPhoto Help & Support Guide](https://help.gotphoto.com/en/support/gotphoto-help-and-support-guide)
- [Add additional users to your account](https://help.gotphoto.com/en/support/add-additional-users-to-your-account)
- [Use your own domain with DNS Forwarding](https://help.gotphoto.com/en/support/use-your-own-domain-with-dns-forwarding)
- [How to manage shop languages and translations](https://help.gotphoto.com/en/support/how-to-manage-shop-languages-and-translations)
- [SMS marketing compliance and best practices (US & Canada only)](https://help.gotphoto.com/en/support/sms-marketing-compliance-and-best-practices-us-and-canada-only)
- [Set up the Darkroom integration with GotPhoto](https://help.gotphoto.com/en/support/set-up-the-darkroom-integration-with-gotphoto)
- [Add your Privacy Notice](https://help.gotphoto.com/en/support/add-your-privacy-notice)

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## Price Lists and Product Packages

- [Create and manage price lists](https://help.gotphoto.com/en/support/create-and-manage-price-lists)
- [Create a product package](https://help.gotphoto.com/en/support/create-a-product-package)
- [Create package and pricing options for siblings](https://help.gotphoto.com/en/support/create-package-and-pricing-options-for-siblings)
- [Build a UK price list: recommended prints and gifts by job type](https://help.gotphoto.com/en/support/build-a-uk-price-list-recommended-prints-and-gifts-by-job-type)
- [Choose à la carte items for your price list (North American Customers)](https://help.gotphoto.com/en/support/choose-a-la-carte-items-for-your-price-list-north-american-customers)
- [How to create a product package for Prepay jobs](https://help.gotphoto.com/en/support/how-to-create-a-product-package-for-prepay-jobs)
- [Create a Prepay price list](https://help.gotphoto.com/en/support/create-a-prepay-price-list)
- [Manage photo effects (filters)](https://help.gotphoto.com/en/support/manage-photo-effects-filters)
- [Use the production tab for self-fulfilled products](https://help.gotphoto.com/en/support/use-the-production-tab-for-self-fulfilled-products)
- [Price list settings](https://help.gotphoto.com/en/support/price-list-settings)
- [Create custom services with “My products”](https://help.gotphoto.com/en/support/create-custom-services-with-my-products)
- [Easy Production Sync for enterprise customers](https://help.gotphoto.com/en/support/easy-production-sync-for-enterprise-customers)
- [Product Package Strategies (North American Customers)](https://help.gotphoto.com/en/support/product-package-strategies-north-american-customers)
- [Product Package Strategies (UK Customers)](https://help.gotphoto.com/en/support/product-package-strategies-uk-customers)
- [UK price list settings: Postage by you expert settings](https://help.gotphoto.com/en/support/uk-price-list-settings-postage-by-you-expert-settings)
- [Test your price list before launching a photo job](https://help.gotphoto.com/en/support/test-your-price-list-before-launching-a-photo-job)
- [Offer the Professional Retouching add-on in GotPhoto](https://help.gotphoto.com/en/support/offer-the-professional-retouching-add-on-in-gotphoto)
- [Customer Downloads: Timing Explained](https://help.gotphoto.com/en/support/customer-downloads-timing-explained)

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## Your Online Shop

- [The new GotPhoto Online Shop](https://help.gotphoto.com/en/support/the-new-gotphoto-online-shop)
- [Your Online Shop URLs](https://help.gotphoto.com/en/support/your-online-shop-urls)
- [Customize your online shop](https://help.gotphoto.com/en/support/customize-your-online-shop)
- [The Pages & Menu Page](https://help.gotphoto.com/en/support/the-pages-and-menu-page)
- [Add videos and PDF files to your shop or emails](https://help.gotphoto.com/en/support/add-videos-and-pdf-files-to-your-shop-or-emails)
- [The Wishlist feature](https://help.gotphoto.com/en/support/the-wishlist-feature)
- [Slideshow Pages](https://help.gotphoto.com/en/support/slideshow-pages)
- [Content protection: Prevent screenshots and reduce image theft in your GotPhoto shop](https://help.gotphoto.com/en/support/content-protection-prevent-screenshots-and-reduce-image-theft-in-your-gotphoto-shop)

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## Communication With Customers

- [Set up automated campaigns in GotPhoto](https://help.gotphoto.com/en/support/set-up-automated-campaigns-in-gotphoto)
- [Add a message to an automated campaign](https://help.gotphoto.com/en/support/add-a-message-to-an-automated-campaign)
- [Add a Call-to-Action (CTA) button to customer emails](https://help.gotphoto.com/en/support/add-a-call-to-action-cta-button-to-customer-emails)
- [Customize sender email settings via your own email server (Enterprise Customers)](https://help.gotphoto.com/en/support/customize-sender-email-settings-via-your-own-email-server-enterprise-customers)

## Upselling Options

- [Upselling: Add additional poses per product package](https://help.gotphoto.com/en/support/upselling-add-additional-poses-per-product-package)
- [Upselling: Make the purchase of a package mandatory](https://help.gotphoto.com/en/support/upselling-make-the-purchase-of-a-package-mandatory)
- [Set up GotPhoto's background feature](https://help.gotphoto.com/en/support/set-up-gotphotos-background-feature)
- [Upselling: Offer discounted prints with "Download All" purchases](https://help.gotphoto.com/en/support/upselling-offer-discounted-prints-with-download-all-purchases)
- [Set up upselling download options in GotPhoto](https://help.gotphoto.com/en/support/set-up-upselling-download-options-in-gotphoto)
- [Upselling: Set a Minimum Order Value](https://help.gotphoto.com/en/support/upselling-set-a-minimum-order-value)

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## Navigation

- [The Photo Jobs tab](https://help.gotphoto.com/en/support/the-photo-job-tab)
- [Welcome to the new GotPhoto dashboard!](https://help.gotphoto.com/en/support/welcome-to-the-new-gotphoto-dashboard)
- [The order details page](https://help.gotphoto.com/en/support/the-order-details-page)
- [Advanced Job Settings](https://help.gotphoto.com/en/support/advanced-job-settings)
- [The Account Statistics Page](https://help.gotphoto.com/en/support/the-account-statistics-page)
- [The General Account Settings Page](https://help.gotphoto.com/en/support/the-general-account-settings-page)
- [The Communication Settings pages](https://help.gotphoto.com/en/support/the-communication-settings-pages)
- [The Shipping Settings Page](https://help.gotphoto.com/en/support/the-shipping-settings-page)
- [The Custom Voucher Page (Create Coupon Codes)](https://help.gotphoto.com/en/support/the-custom-voucher-page-create-coupon-codes)
- [The Orders Page](https://help.gotphoto.com/en/support/the-orders-page)
- [The Google Analytics Tab](https://help.gotphoto.com/en/support/the-google-analytics-tab)
- [The Search Function](https://help.gotphoto.com/en/support/the-search-function)
- [The photo job's Settings page](https://help.gotphoto.com/en/support/the-photo-jobs-settings-page)
- [The Shop Settings and Your Code Pages](https://help.gotphoto.com/en/support/the-shop-settings-and-your-code-pages)
- [The Domain & Integration Page](https://help.gotphoto.com/en/support/the-domain-and-integration-page)
- [The Job Statistics Tab](https://help.gotphoto.com/en/support/the-job-statistics-tab)
- [The Buyers & Potential Buyers page](https://help.gotphoto.com/en/support/the-buyers-and-potential-buyers-page)
- [The Customer Profile](https://help.gotphoto.com/en/support/the-customer-profile)
- [The Invoices page](https://help.gotphoto.com/en/support/the-invoices-page)
- [Commitment to Accessibility](https://help.gotphoto.com/en/support/commitment-to-accessibility)
- [The Subjects tab](https://help.gotphoto.com/en/support/the-subjects-tab)

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- [Getting Started](https://help.gotphoto.com/en/support/getting-started#main-content)

    - [One-Time Settings](https://help.gotphoto.com/en/support/getting-started#one-time-settings)
    - [Price Lists and Product Packages](https://help.gotphoto.com/en/support/getting-started#price-lists-and-product-packages)
    - [Your Online Shop](https://help.gotphoto.com/en/support/getting-started#your-online-shop)
    - [Communication With Customers](https://help.gotphoto.com/en/support/getting-started#communication-with-customers)
    - [Upselling Options](https://help.gotphoto.com/en/support/getting-started#upselling-options)
    - [Navigation](https://help.gotphoto.com/en/support/getting-started#navigation)
- [How-To's](https://help.gotphoto.com/en/support/how-tos#main-content)

    - [Review Phase](https://help.gotphoto.com/en/support/how-tos#review-phase)
    - [Sales Phase](https://help.gotphoto.com/en/support/how-tos#sales-phase)
    - [Workflow Guides for Specific Scenarios](https://help.gotphoto.com/en/support/how-tos#workflow-guides-for-specific-scenarios)
    - [Planning Phase](https://help.gotphoto.com/en/support/how-tos#planning-phase)
    - [Picture Day Phase](https://help.gotphoto.com/en/support/how-tos#picture-day-phase)
    - [Manage your Account](https://help.gotphoto.com/en/support/how-tos#manage-your-account)
- [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services#main-content)

    - [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services#gotphotos-editing-services)
- [Sports Graphics Creation Service by Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen#main-content)

    - [Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen#next-gen)
- [Entagged & GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app#main-content)

    - [Master Entagged with Comprehensive Tutorials.](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app#master-entagged-with-comprehensive-tutorials)
    - [Entagged Troubleshooting](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app#entagged-troubleshooting)
    - [GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app#gotphoto-tagging-app)
- [Business & Growth](https://help.gotphoto.com/en/support/business-growth#main-content)

    - [Stripe & Accounting Resources](https://help.gotphoto.com/en/support/business-growth#stripe-accounting-resources)
    - [Best practices](https://help.gotphoto.com/en/support/business-growth#best-practices)
    - [Webinars](https://help.gotphoto.com/en/support/business-growth#webinars)
    - [Templates and Downloads](https://help.gotphoto.com/en/support/business-growth#templates-and-downloads)
    - [GotPhoto Referral Program](https://help.gotphoto.com/en/support/business-growth#gotphoto-referral-program)
    - [UK Materials](https://help.gotphoto.com/en/support/business-growth#uk-materials)
- [Troubleshooting](https://help.gotphoto.com/en/support/troubleshooting#main-content)

    - [Uploading Photos](https://help.gotphoto.com/en/support/troubleshooting#uploading-photos)
    - [Customer-Facing Issues](https://help.gotphoto.com/en/support/troubleshooting#customer-facing-issues)
    - [Access Codes](https://help.gotphoto.com/en/support/troubleshooting#access-codes)
    - [Managing Names Lists](https://help.gotphoto.com/en/support/troubleshooting#managing-names-lists)
    - [Customer Outreach](https://help.gotphoto.com/en/support/troubleshooting#customer-outreach)
    - [Customizing Your Shop](https://help.gotphoto.com/en/support/troubleshooting#customizing-your-shop)
    - [Your Account](https://help.gotphoto.com/en/support/troubleshooting#your-account)
    - [Price Lists](https://help.gotphoto.com/en/support/troubleshooting#price-lists)
    - [Student Data Export](https://help.gotphoto.com/en/support/troubleshooting#student-data-export)
- [DIY Sports Graphic Creation & Group Composites](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites#main-content)

    - [Workflow Resources: QSuite, Pixnub & Team Photo Composite](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites#workflow-resources-qsuite-pixnub-team-photo-composite)

- [GotPhoto North America](https://www.gotphoto.com/) 
    - [T&Cs US](https://www.gotphoto.com/gtc-us/)
    - [T&Cs Canada](https://www.gotphoto.com/gtc-ca/)
    - [Privacy Policy US](https://www.gotphoto.com/data-privacy-policy-us/)
    - [Privacy Policy Canada](https://www.gotphoto.com/data-privacy-policy-ca/)
    - [DPA US](https://www.gotphoto.com/dpa-us/)
    - [DPA Canada](https://www.gotphoto.com/dpa-ca/)
    - [TOMs & sub-processors US](https://www.gotphoto.com/toms-and-sub-processors-us/)
    - [TOMs & sub-processors Canada](https://www.gotphoto.com/toms-and-sub-processors-ca/)
- [GotPhoto UK](https://www.gotphoto.co.uk/) 
    - [T&C UK](https://www.gotphoto.co.uk/gtc/)
    - [Privacy Policy UK](https://www.gotphoto.co.uk/data-privacy-policy/)
    - [DPA UK](https://www.gotphoto.co.uk/dpa/)
    - [TOMs & Sub-Processors UK](https://www.gotphoto.co.uk/toms-and-sub-processors/)
- [Cookie Declaration](https://app.gotphoto.com/cookie_declaration)

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### GotPhoto North America

**Customer Care**

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SupportUS@gotphoto.com

Support Hours:  
Monday – Friday  
9am – 7pm ET

### GotPhoto UK

**Customer Care**

+44 (0) 20 8068 8571

service@gotphoto.co.uk

Support Hours:  
Monday – Friday  
9am – 5pm GMT

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