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  1. HelpCenter GotPhoto
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Common

  • Why am I receiving duplicate invoices for January - March 2022?
  • Do you offer training videos or live webinars?
  • How do I create a student data export?
  • Quick Composite FAQ
  • Retake Day / Make-Up day
  • How can I quickly find a customer, order, access code, etc. ?
  • How can I delete a photo job?
  • How does GotPhoto invoice me and why does my account balance show as negative?
  • Can I see which yearbook photo was selected?
  • How do I add phone numbers to customers in the CSV names list?
  • How long does it take for customers to receive their download links?
  • How long does the download link sent to parents stay active?
  • Is it possible to apply a coupon only to specific products?
  • How can I change the available photo effects?
  • What data should I collect from the school to create QR codes?
  • Is it possible to change labs without having to rebuild new packages?
  • How can I export all access codes into a spreadsheet?
  • How do I find my shop link to share to parents?
  • Newsletters: How to Send Email Campaigns
  • How to print a batch of extra blank QR cards
  • Search: Individual Access Codes
  • Photo Editing: Frequently Asked Questions
  • Using your own Domain with DNS Forwarding
  • Test Payment: Verifying Payment Provider Integration
  • I accidentally deleted an album - Can I recover it?
  • Paying Your GotPhoto Balance
  • How can I create an FTP user?
  • How can I change or cancel my plan in GotPhoto?
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