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HelpCenter GotPhoto
Manuals
Manuals
Photo Jobs
Upload Names List Via School Portal
Lightroom Plugin
Metadata Upload
Prepay Workflow
Barcode Tagging With GotPhoto
Global Access Codes, Global Connection Code and Find Your Access Code
See all 27 articles
Getting started
Adding SMS Messages to Newsletters
How can I list packages in my preferred order in the shop?
QR Card- Email Word Count
How do I assign a price profile to a job?
Setup SMS Marketing / Twilio
Green Screen: How to Start Using Customizable Backgrounds
See all 21 articles
Common
Quick Composite FAQ
Retake Day / Make-Up day
Best Practice: Organization On Location
How can I quickly find a customer, order, access code, etc. ?
How can I delete a photo job?
How does GotPhoto invoice me and why does my account balance show as negative?
See all 27 articles
Production
Can I Offer Memory Mates Or Composites In My Sports / Dance Jobs?
Managing Order Labels
Coronavirus - Lab Closures FAQ
Batch Shipping: Frequently Asked Questions
Registration
Can I create another account with my email address?
Photos
Is there a way to find out which students were not photographed?
How can I upload photos via FTP?
Greenscreen
Recommended Resolution for Prints
Top-Down Cropping
Contact Sheet Generation
See all 17 articles
Products and Labs
Which Shipping Options Does My Lab Offer?
Batch Shipping: Manual processing
Batch Shipping: Extended Batch Shipping Options
Does my customer receive an invoice for personal orders sent directly to him?
Website
Shop Settings
How can I add my shop to the Google index?
How can I customize my website?
Sale
How to integrate your own payment provider?
How to Create a Coupon
Where can I add a Print Release for Digital Orders?
Can I set a minimum order amount?
Siblings: Pricing Strategies
Upselling: Product Packages as Mandatory Purchases
See all 16 articles
Troubleshoot
Is it possible to change an order after it has been placed?
I accidentally deleted an access code. How do I add it back to the album?
Should it take over an hour to generate contact sheets?
Shooting QR Cards: Best Practices
Erroneous Orders
FTP Issues
