Previously: Downloads (#3)
Upselling prompts your customers to add an additional item to their cart for a discounted price when they order a package. This is a great deal for customers and should increase your average order value and overall sales.
Upselling is only available in the proofing shop (even if you have set up upselling in your prepay price profile, it won’t be visible to customers in your prepay shop).
There are a few different ways to add upselling to your packages. We recommend the following:
- Package C: add additional poses
We set up Package C as a single pose package. Now we can add an upselling option to add an additional pose to the package. A customer that orders Package C and can normally only select one pose, can now add a second or third pose for an added price.
- Package B: add a download - all photos ordered in this package
Package B is a multi-pose package, but it doesn’t include any downloads. We have estimated that most customers would select around 4 poses for this package, so we will add a download of “all photos in the package” as an upselling option. This means the customer can pay an added price to get these 4 photos as digital files as well.
- Package A: add a download - all photos available
Package A is the largest package, so customers are likely to choose a variety of poses and have already committed to spending the most money. It makes sense as an upsell to add the option of downloading all available photos. Remember, we have “Downloads all photos” as a standalone option, so they’ll be getting it for a deal when they also order Package A.
Up next: Prices (#5)