Orders Transferred to Photo Lab

Once a purchase has been completed by your customer, the order will become ready to be transferred to one of our selected partner labs. If you haven’t done already, you can choose which lab you prefer by going to the Labs & Products section in Settings.

There are two types of lab order transfer:

 

Direct Shipping

Once the purchase order has been completed in the shop, the order containing the photos, customer name and address will be transferred to the lab immediately for production. Please check the lab details for details on estimated delivery times:

Settings → Labs & Products → “Show all lab details”

 

Batch Shipping

Some labs may not support batch shipping, please check with GotPhoto. You can specify a date when the batch shipping deadline comes to a close, then the data of all orders and customer names will be transferred to the lab the following day. Please check the lab details for details on estimated batch delivery times:

Settings → Labs & Products → “Show all lab details”

 

Downloads:

Purchased downloads will be made available right after payment completion. The files are provided through our system - no extra steps from our photographers is required.

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