Retake Day / Make-Up day

In this article, we will tackle the Retake workflow for Proofing jobs, for Prepay, please check the last paragraph of this Prepay Article: Prepay Workflow

There are two ways how you can handle retakes/makeup days, both options have different upsides: 

Option 1 - Create a new Retake album in the original job
  • Means you use the same QR cards (access codes) for the student that you used for the first shoot. Using a tablet with the QR cards PDF will speed up your workflow on Retake day, in your PDF reader, you can simply search for the student and take a picture of the QR card. Make sure that there's no shadow or glare on the screen.
  • You upload the new pictures either via sFTP, EasyUpload or Lightroom (here, you need to switch the job to Planning for the upload) or via the web upload:GotPhoto-Sell-photos-the-complete-solution__72_.png
  • In a last step, you activate the access codes as usual. 
  • The trigger "When a job is switched to selling" has already been used, so you need to create a manual Newsletter to let your parents know that the images are available. The best way to go would be via the Customers (on the top menu) > Newsletter > Write newsletterNewsletters-GotPhoto-Sell-photos-the-complete-solution.png
  • Under recipients, click Add /edit and filter for customers of the Retake album only


  •  Finally, you create your email. In order t save time, you can also use or customize the sample template Email 1: "Your Photos are ready", hit the save & preview button and if everything looks fine, send the newsletter, so that your customers know that the photos are online.Edit-newsletter-GotPhoto-Sell-photos-the-complete-solution__1_.png
With this option, your retake / make-up customers can select their preferred yearbook pose (unless you have unchecked the box for the yearbook selection on the Setting page of the job.)  
Option 2 : Upload pictures in a new job

(recommended if the retakes take place over/ after a longer period of time):

  • Create a new job assign the same organization as for the main job. Select and save the settings QR Tagging (do NOT load data in, DO NOT generate QR Cards there)GotPhoto-Sell-photos-the-complete-solution__73_.png
  • Attach a Communication Profile and the same Price Profile that you have saved in the main job. You can also add a coupon to the job.
  • Shoot with the original QR Cards (as in Option 1, load the PDF on a tablet and in your PDf reader,  search for the name of the kid as they come up, take a pic of the QR Card)
  • Upload the Photos via your preferred upload method in the new job and activate the access codes
  • Make sure the photos are indexed (show the little star). 
  • If you don't want to show the pictures from the first shoot to customers, make sure to hide or delete them in the first job.GotPhoto-Sell-photos-the-complete-solution__74_.png
  • If the yearbook selection feature is still activated in your original job, your customers can now (also) select the pictures from the retakes in your shop. 
  • Activate the access codes and switch the job to Selling so that your customers receive the notification that their pictures are online. 
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