How can I enable package unlocking?

As a photographer, you have the option to enable the package unlocking feature which will limit your customers from checking out on your shop unless they have a package added to their shopping cart. 

In order to use this feature, navigate to your primary price profile and click Actions → Settings, you should then select "Purchase of the pack is mandatory" and then click Save. If you don't see this option, please contact technical support. 



  • In order to increase your avg. basket size, be sure to include a wide variety of a la carte items. 
  • Price your a la carte items lower than when you would have if you weren't using the package unlocking feature. Using the feature would make your a la carte items behave more like Add ons, and as such they should be priced more competitively. 
  • Avoid selling packages that are priced similarly, be sure to provide a wide range of prices for your packages from low to high. 
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  • It would be great if we could have the option to exclude certain individual products, or at least digital downloads, from the package unlocking requirement when it is enabled.

    My typical customer is willing to pay a premium for digitals, so I can price a single digital to meet my desired minimum sale and I don't want to require a package purchase to unlock them.


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