---
title: Why you cannot combine orders after submission
description: Help Center
---
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August 17, 2026
# Why you cannot combine orders after submission
**Table of contents**
- [Overview](https://help.gotphoto.com/en/support/why-you-cannot-combine-orders-after-submission#Overview)
- [How orders are processed](https://help.gotphoto.com/en/support/why-you-cannot-combine-orders-after-submission#Order-Processing)
- [The takeaway](https://help.gotphoto.com/en/support/why-you-cannot-combine-orders-after-submission#The-takeaway)
### **Overview**
Some customers may ask if multiple orders can be combined into one shipment. Unfortunately, this is not possible once orders have been submitted to the lab.
---
### **How orders are processed**
Each order receives a unique ID as soon as it is sent to the lab. This ID is used by the lab to track and process the order independently.
- Every order is handled separately, even if the same customer places multiple orders.
- GotPhoto cannot change or merge orders once they are in the lab system.
- This process is standard across all photo labs to ensure accurate production and delivery.
---
### **The takeaway**
Orders cannot be combined once submitted because each one is assigned a unique lab ID. To avoid multiple shipments, encourage customers to place all desired items in a single order whenever possible.
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