---
title: Why package names show 'Missing Translation' in GotPhoto
description: Help Center
---
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August 17, 2026
# Why package names show 'Missing Translation' in GotPhoto
**Table of contents**
- [Overview](https://help.gotphoto.com/en/support/why-package-names-show-missing-translation-in-gotphoto#Overview)
- [The issue](https://help.gotphoto.com/en/support/why-package-names-show-missing-translation-in-gotphoto#The-issue)
- [The root cause](https://help.gotphoto.com/en/support/why-package-names-show-missing-translation-in-gotphoto#Root-cause)
- [The solution](https://help.gotphoto.com/en/support/why-package-names-show-missing-translation-in-gotphoto#The-solution)
- [The takeaway](https://help.gotphoto.com/en/support/why-package-names-show-missing-translation-in-gotphoto#The-takeaway)
### **Overview**
If you see **“Missing Translation”** instead of your package names in the admin area, it usually means your language settings were changed. This guide explains why it happens and how to fix it.
---
### **The issue**
Your package names may suddenly disappear and display **“Missing Translation”** in red across all your price profiles in the admin area.
---
### **The root cause**
This happens if you accidentally switched the language in the footer of your admin area from **British English** to **US English**, or vice versa.
**Important:** GotPhoto uses separate language sets for different markets. If you have enabled multiple shop languages (e.g., Spanish or French), make sure to translate your package names in the package settings so they appear correctly for all customers.
---
### **The solution**
To fix the issue, simply change the language in the footer back to your original setting (**British English** or **US English**). This will restore your package names instantly.
---
### **The takeaway**
The **“Missing Translation”** error usually means your admin language setting was switched. Restoring the correct language fixes the problem. To prevent issues for multi-language customers, always add translations for your package names in the package settings.
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