---
title: "Upselling: Make the purchase of a package mandatory"
description: With this function, you can prevent your customers from only purchasing individual products (à la carte).
---
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2. [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en)
3. [Upselling Options](https://help.gotphoto.com/en/support/getting-started?hsLang=en#upselling-options)
September 1, 2026
# Upselling: Make the purchase of a package mandatory
**Table of contents**
- [Overview](https://help.gotphoto.com/en/support/upselling-make-the-purchase-of-a-package-mandatory#Overview)
- [Setting up mandatory product packages](https://help.gotphoto.com/en/support/upselling-make-the-purchase-of-a-package-mandatory#Setting-up-mandatory-product-packages)
- [The takeaway](https://help.gotphoto.com/en/support/upselling-make-the-purchase-of-a-package-mandatory#The-takeaway)
### **Overview**
This feature prevents customers from purchasing only individual products (*à la carte*). It’s useful for ensuring a minimum shopping cart value per order. In this guide, you’ll learn how to set it up.
### **Setting up mandatory product packages**
Watch the video below for a quick setup demonstration. Written steps follow.
### Step 1 — Enable the setting in your price list
In each price list, go to **Actions → Settings**. This must be applied per price list; it’s not a global setting. This is useful if you only want the rule to apply for certain jobs.
### Step 2 — Adjust per access code settings
- **When enabled:**Customers must purchase at least one package per access code. If they place a second order for the same job, they must log in to their customer account, so the system can match their customer ID. Ways to log in:
1. Using the login form on the shop page
2. Using the login option on the address page during checkout
3. Using the login button or link in an email notification
- If a customer uses the same access code but isn’t logged in, they’ll need to purchase a package again. This applies to all jobs linked to that access code.
- **When disabled:** Only one package is required per order, regardless of how many access codes are used.
#### **Examples:**
**[Prepay+](https://help.gotphoto.com/en/support/set-up-a-prepay-job?hsLang=en) & Proofing:** If a parent purchased a package during the Prepay stage and logs into the proofing shop using the same email linked to the order, they do not need to buy a package again.
**Shopping across jobs:** If a customer is logged in and purchased a package from a previous year’s job with the same access code, they do not need to purchase again (though re-using access codes is not recommended).
**Multiple buyers for the same access code:** If a package is purchased without logging in, or if another person uses the same access code, a new package purchase is required.
### Step 3 — Customer shopping experience
Customers cannot add individual products to the cart unless at least one package is already in the cart. Once a package is added, restrictions and notifications disappear.
### **The takeaway**
Mandatory product packages ensure a minimum cart value per order, supporting upselling and revenue growth. While it may slightly reduce immediate sales, it creates consistent value and higher order totals over time.
### FAQs
- **Can this be applied to all jobs at once?** No, it must be set per price list.
- **What happens if a customer reorders without logging in?** They will be prompted to purchase a package again.
- **Does this apply to multi-access-code orders?** Only if “per access code” settings are enabled.
- [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en#main-content)
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- [Your Online Shop](https://help.gotphoto.com/en/support/getting-started?hsLang=en#your-online-shop)
- [Communication With Customers](https://help.gotphoto.com/en/support/getting-started?hsLang=en#communication-with-customers)
- [Upselling Options](https://help.gotphoto.com/en/support/getting-started?hsLang=en#upselling-options)
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