---
title: The Search Function
description: Help Center
---

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1. [Help Center](https://help.gotphoto.com/en/support?hsLang=en)
2. [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en)
3. [Navigation](https://help.gotphoto.com/en/support/getting-started?hsLang=en#navigation)

August 17, 2026

# The Search Function

**Table of contents**

- [Overview](https://help.gotphoto.com/en/support/the-search-function#Overview)
- [Search for customers, jobs, and orders](https://help.gotphoto.com/en/support/the-search-function#Search)
- [Close the search window](https://help.gotphoto.com/en/support/the-search-function#Close)
- [Find a photo by file name](https://help.gotphoto.com/en/support/the-search-function#FindByFilename)
- [The takeaway](https://help.gotphoto.com/en/support/the-search-function#The-takeaway)

### **Overview**

The search function in your GotPhoto admin area makes it easy to quickly locate customers, jobs, orders, and more from anywhere in your account.

### **Search for customers, jobs, and orders**

1. Click the magnifying glass in the top toolbar, located next to the links to the online shop and Help.  
   ![Search icon in GotPhoto admin toolbar](https://help.gotphoto.com/hubfs/gotphoto-migration/8N7MFciyP4QnoFXt76Gtmi3lSagxHXvBjQ.png)
2. Enter your search term. You can search for:
     - Customers
     - Subjects (Students)
     - Access codes
     - Jobs
     - Orders
3. Search results appear in a separate window. Click an entry to open it.  
   ![Search results window](https://help.gotphoto.com/hubfs/gotphoto-migration/R2F7RGpfEpKSfDrf7Wzwj49H_sSnxG_hmw.png)

![Example of GotPhoto search results](https://help.gotphoto.com/hubfs/gotphoto-migration/AdIagP2yzdldso6oNymC0VZvF0lh81ZEPQ.png)

### **Close the search window**

To close the search window, click **Close** in the top right corner of the page, or press the **Esc** key on your keyboard.

![Close search window button](https://help.gotphoto.com/hubfs/gotphoto-migration/8oRS-0juY4RLKqAd4En43c0PS8B_c5gO4Q.png)

### **Find a photo by file name**

You can search for a photo by file name if you know which job and album it belongs to. This requires some manual steps:

1. Open the photo job and navigate to **Photo Management**.
2. Click into the album where the photo is located.
3. Use your device’s search function (**CTRL+F** on Windows or **Command+F** on Mac) to locate the file name.
4. Results will show in your browser, though you may need to scroll through multiple pages.

If you *do not know* the specific job or album, there is no easy way to find the photo within GotPhoto. You may need to check the original photo files on your hard drive or storage device.

**Note:** GotPhoto does not rename files you upload into jobs. However, files are renamed within orders when they are transferred to lab partners.

### **The takeaway**

The GotPhoto search tool helps you quickly locate jobs, customers, orders, and subjects. While you can search by file name within a known album, broader file name searches are not supported, so keeping your local files organized remains important.

- [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en#main-content)

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    - [Your Online Shop](https://help.gotphoto.com/en/support/getting-started?hsLang=en#your-online-shop)
    - [Communication With Customers](https://help.gotphoto.com/en/support/getting-started?hsLang=en#communication-with-customers)
    - [Upselling Options](https://help.gotphoto.com/en/support/getting-started?hsLang=en#upselling-options)
    - [Navigation](https://help.gotphoto.com/en/support/getting-started?hsLang=en#navigation)
- [How-To's](https://help.gotphoto.com/en/support/how-tos?hsLang=en#main-content)

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    - [Picture Day Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#picture-day-phase)
    - [Manage your Account](https://help.gotphoto.com/en/support/how-tos?hsLang=en#manage-your-account)
- [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services?hsLang=en#main-content)

    - [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services?hsLang=en#gotphotos-editing-services)
- [Sports Graphics Creation Service by Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen?hsLang=en#main-content)

    - [Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen?hsLang=en#next-gen)
- [Entagged & GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#main-content)

    - [Master Entagged with Comprehensive Tutorials.](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#master-entagged-with-comprehensive-tutorials)
    - [Entagged Troubleshooting](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#entagged-troubleshooting)
    - [GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#gotphoto-tagging-app)
- [Business & Growth](https://help.gotphoto.com/en/support/business-growth?hsLang=en#main-content)

    - [Stripe & Accounting Resources](https://help.gotphoto.com/en/support/business-growth?hsLang=en#stripe-accounting-resources)
    - [Best practices](https://help.gotphoto.com/en/support/business-growth?hsLang=en#best-practices)
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    - [GotPhoto Referral Program](https://help.gotphoto.com/en/support/business-growth?hsLang=en#gotphoto-referral-program)
    - [UK Materials](https://help.gotphoto.com/en/support/business-growth?hsLang=en#uk-materials)
- [Troubleshooting](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#main-content)

    - [Uploading Photos](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#uploading-photos)
    - [Customer-Facing Issues](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customer-facing-issues)
    - [Access Codes](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#access-codes)
    - [Managing Names Lists](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#managing-names-lists)
    - [Customer Outreach](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customer-outreach)
    - [Customizing Your Shop](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customizing-your-shop)
    - [Your Account](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#your-account)
    - [Price Lists](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#price-lists)
    - [Student Data Export](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#student-data-export)
- [DIY Sports Graphic Creation & Group Composites](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites?hsLang=en#main-content)

    - [Workflow Resources: QSuite, Pixnub & Team Photo Composite](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites?hsLang=en#workflow-resources-qsuite-pixnub-team-photo-composite)

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