---
title: Set up customer registration
description: Help Center
---
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September 1, 2026
# Set up customer registration
**Table of Contents**
- [Online shop registration](https://help.gotphoto.com/en/support/set-up-customer-registration#Online-shop-registration)
- [Asking for cell phone numbers](https://help.gotphoto.com/en/support/set-up-customer-registration#Asking-for-cell-phone-numbers)
- [Before your job is set to selling](https://help.gotphoto.com/en/support/set-up-customer-registration#Before-your-job-is-set-to-selling)
- [If you don’t have buyer contact information](https://help.gotphoto.com/en/support/set-up-customer-registration#If-you-don%E2%80%99t-have-buyer-contact-information)
- [Viewing collected information](https://help.gotphoto.com/en/support/set-up-customer-registration#Viewing-collected-information)
- [The takeaway](https://help.gotphoto.com/en/support/set-up-customer-registration#The-takeaway)
### **Overview**
There are a few different ways you can customize how you collect contact information from customers during their online shopping experience. This article reviews those options. If you're looking for help with picture day registration, see this guide: [Set up pre-registration for picture day](https://help.gotphoto.com/en/support/set-up-pre-registration-for-picture-day?hsLang=en)
---
### **Online shop registration**
For each photo job, you can ask or require customers to complete a registration form when entering your proofing shop. This appears only once the job is set to selling, allowing you to collect contact info even without a purchase.
1. On the Photo Job Main Settings page, click **Advanced Settings** from the **Actions** dropdown.
2. Scroll to the **Registration** section and choose:
1. **Optional registration:** Customers may skip the form and continue shopping.
2. **Required registration:** Customers must complete the form to proceed. Required if no customer/parent data is available. Consent to receive text messages is mandatory per our provider.
3. **Show after every login:** Customers see the form each time they log in. Use this only for jobs with one access code.
3. **Save** your changes. They apply immediately in the shop.
Belowis the online registration form. If registration is set to optional, customers can close the form by clicking the “X” in the top-right corner.
---
### **Asking for cell phone numbers**
SMS features are currently available only for North American customers. GDPR-compliant SMS for UK customers is coming soon.
In addition to names and emails, you can request cell numbers during shop interactions. This enables text message alerts via your automated campaigns and newsletters.
**[To activate SMS notifications follow this setup guide.](https://help.gotphoto.com/en/support/set-up-your-text-message-sms-settings?hsLang=en)**
1. Go to the **Communication** page and click **SMS Settings** in the top right.
2. Enter your phone number to be assigned a Twilio number, which masks your real number for privacy.
---
### **Before your job is set to selling**
When customers log in before images are live, they're asked for contact details so they can receive reminders and updates.
---
### **If you don’t have buyer contact information**
If you're missing buyer contact data, rely on the organization to share all picture day details with customers, including:
- Picture day time, location, requirements (e.g., props or dress code)
Clear communication ensures a smooth process for both you and your buyers.
---
### **Viewing collected information**
Data entered by parents during registration is added to your names list. Access it via the Photo Job Main Settings page using the **View names** button:
This list can be edited or exported—ideal for follow-ups outside GotPhoto.
---
### **The takeaway**
Customize your online shop’s registration flow to enhance communication and automate outreach. Whether requiring registration, collecting SMS opt-ins, or prompting details before photo day, GotPhoto gives you flexible tools for a streamlined customer experience.
- [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en#main-content)
- [One-Time Settings](https://help.gotphoto.com/en/support/getting-started?hsLang=en#one-time-settings)
- [Price Lists and Product Packages](https://help.gotphoto.com/en/support/getting-started?hsLang=en#price-lists-and-product-packages)
- [Your Online Shop](https://help.gotphoto.com/en/support/getting-started?hsLang=en#your-online-shop)
- [Communication With Customers](https://help.gotphoto.com/en/support/getting-started?hsLang=en#communication-with-customers)
- [Upselling Options](https://help.gotphoto.com/en/support/getting-started?hsLang=en#upselling-options)
- [Navigation](https://help.gotphoto.com/en/support/getting-started?hsLang=en#navigation)
- [How-To's](https://help.gotphoto.com/en/support/how-tos?hsLang=en#main-content)
- [Review Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#review-phase)
- [Sales Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#sales-phase)
- [Workflow Guides for Specific Scenarios](https://help.gotphoto.com/en/support/how-tos?hsLang=en#workflow-guides-for-specific-scenarios)
- [Planning Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#planning-phase)
- [Picture Day Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#picture-day-phase)
- [Manage your Account](https://help.gotphoto.com/en/support/how-tos?hsLang=en#manage-your-account)
- [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services?hsLang=en#main-content)
- [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services?hsLang=en#gotphotos-editing-services)
- [Sports Graphics Creation Service by Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen?hsLang=en#main-content)
- [Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen?hsLang=en#next-gen)
- [Entagged & GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#main-content)
- [Master Entagged with Comprehensive Tutorials.](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#master-entagged-with-comprehensive-tutorials)
- [Entagged Troubleshooting](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#entagged-troubleshooting)
- [GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#gotphoto-tagging-app)
- [Business & Growth](https://help.gotphoto.com/en/support/business-growth?hsLang=en#main-content)
- [Stripe & Accounting Resources](https://help.gotphoto.com/en/support/business-growth?hsLang=en#stripe-accounting-resources)
- [Best practices](https://help.gotphoto.com/en/support/business-growth?hsLang=en#best-practices)
- [Webinars](https://help.gotphoto.com/en/support/business-growth?hsLang=en#webinars)
- [Templates and Downloads](https://help.gotphoto.com/en/support/business-growth?hsLang=en#templates-and-downloads)
- [GotPhoto Referral Program](https://help.gotphoto.com/en/support/business-growth?hsLang=en#gotphoto-referral-program)
- [UK Materials](https://help.gotphoto.com/en/support/business-growth?hsLang=en#uk-materials)
- [Troubleshooting](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#main-content)
- [Uploading Photos](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#uploading-photos)
- [Customer-Facing Issues](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customer-facing-issues)
- [Access Codes](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#access-codes)
- [Managing Names Lists](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#managing-names-lists)
- [Customer Outreach](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customer-outreach)
- [Customizing Your Shop](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customizing-your-shop)
- [Your Account](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#your-account)
- [Price Lists](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#price-lists)
- [Student Data Export](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#student-data-export)
- [DIY Sports Graphic Creation & Group Composites](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites?hsLang=en#main-content)
- [Workflow Resources: QSuite, Pixnub & Team Photo Composite](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites?hsLang=en#workflow-resources-qsuite-pixnub-team-photo-composite)
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