--- title: Set an archiving date description: Archiving a job takes the photos in your shop offline. It promotes a sense of urgency and usually generates more sales. --- [Skip to content](https://help.gotphoto.com/en/support/set-an-archiving-date#main-content) - [English](https://help.gotphoto.com/en/support/set-an-archiving-date) - [Deutsch – Deutschland](https://help.gotphoto.com/de-de/support/fotoauftrage-archivieren-und-wieder-aktivieren) English Show submenu for translations ![GotPhoto Logo](https://help.gotphoto.com/hs-fs/hubfs/ChatGPT%20Image%20Aug%2021%2c%202026%2c%2011_09_15%20AM.png?width=250&height=81&name=ChatGPT%20Image%20Aug%2021%2c%202026%2c%2011_09_15%20AM.png) Open main navigation Close main navigation - - [English](https://help.gotphoto.com/en/support/set-an-archiving-date) - [Deutsch – Deutschland](https://help.gotphoto.com/de-de/support/fotoauftrage-archivieren-und-wieder-aktivieren) English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.gotphoto.com/en/support?hsLang=en) 2. [How-To's](https://help.gotphoto.com/en/support/how-tos?hsLang=en) 3. [Planning Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#planning-phase) October 21, 2026 # Set an archiving date ### **Overview** To archive a job in GotPhoto, navigate to the **Photo Job Settings** page, scroll to **Step 3 – Important Events**, and configure your archiving date and deadline. Archiving takes your shop photos offline and triggers automated reminder emails to customers, creating urgency that can increase sales. This article explains how to configure archiving settings, manage archived jobs, and delete guest customer data. --- ### **How to set an archiving date** Navigate to the **Photo Job Settings** page, then scroll to **Step 3 – Important Events**. There, you'll find your archiving settings. ![Archiving settings enabled with deadlines.](https://help.gotphoto.com/hubfs/gotphoto-migration/Dk7Vh93hEtkYoT-O0L51M43W8VfNJKlsDA.png) You’ll be able to adjust the following: 1. **Archiving:** Tick this box to take photos offline. This also activates any archiving triggers in your automated campaign, automatically notifying customers their images will soon be removed. 2. **Deadline:** This is the last day customers can place orders. We recommend setting the deadline on a Sunday to capture weekend traffic. 3. **Archiving delay:** Choose to archive on the deadline or delay by 1–3 days. A one-day delay is ideal to accommodate last-minute buyers. If you select "Do not archive the job automatically" you can allow parents to place orders after the deadline without the need to reach out to you. --- ### **What happens to archived jobs** If a job is archived, and a customer logs in using a direct shop link from a new job, they may still preview older, archived jobs they have access to. To reactivate access for a customer: - Edit the archiving date to a future day. - Switch the job status to **Selling**.   - Edit the archiving date to a future day. - Switch the job status to **selling**.  This restores access for your customers. Customers who already received the archive reminder won’t get it again. Eligible customers who haven’t received it yet, such as customers added after the original send, receive it based on the new archiving date.  To completely hide archived jobs from the shop view: - Deactivate all albums in the archived job. This will remove it from the shop interface. - Alternatively, delete the albums but retain the job itself for analytics and record-keeping. --- ### **How do I delete data for guest customers who do not have an account?** The option to delete the customer data without an account in bulk is available under the **Archiving** section of the **Job settings**. When the **Delete data of customers without an account** option is enabled, all personal data of customers that placed an order but did not set a password will be removed after the job has been archived. All customer accounts with a password remain unaffected. Each deletion request must be manually reviewed and confirmed before it is finalized. ![Screenshot showing the delete data of customers without an account in the archiving section of the job settings. ](https://help.gotphoto.com/hubfs/gotphoto-migration/AZMmMv9CuF9B9FuuKJoZ254XTAkVnUrESA.png) **Note:** In the UK, customer accounts with orders will be scheduled for deletion after the last order has been delivered and any associated requests have been closed (if applicable). Contact GotPhoto support to confirm the current retention period, as this timeline may be subject to change. --- ### **FAQ** **Can I archive multiple jobs at once?** Yes, you can bulk-archive jobs in the Photo Jobs tab. Learn more here: [The Photo Jobs tab](https://help.gotphoto.com/en/support/the-photo-job-tab?hsLang=en) **A customer missed the job’s sales period. Can I simply reopen their gallery ?** While you can’t reopen a single gallery within a job, you can reactivate the job. Simply follow these steps: 1. In **Job settings**, remove the automated campaign from the job. 2. Change the archiving date to a day in the future. 3. Save the settings. 4. Switch the job to **Selling**. 5. Notify your customer that the gallery is live again. 6. Once the customer has placed their order, you can reset the archiving day and archive the day again if needed . **Who receives the archive reminder if I change the archiving date?** The archive reminder goes to every eligible customer who hasn’t received it yet. Customers who already received it don’t get it a second time. - **The original reminder wasn’t sent:** For example, because the job was still in Planning status on the scheduled send date. When you move the archiving date to a later day, all eligible customers who didn’t receive the original reminder get it, including customers added since then. - **The original reminder was sent:** When you move the archiving date to a later day, only newly added eligible customers receive it. ### **The takeaway** Setting an archiving date is an easy way to boost urgency and increase orders. For best results, choose a Sunday deadline and set a one-day archiving delay. 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