---
title: My names list is gone.
description: Help Center
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3. [Managing Names Lists](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#managing-names-lists)
August 17, 2026
# My names list is gone.
**Table of contents**
- [Overview](https://help.gotphoto.com/en/support/my-names-list-is-gone#Overview)
- [Why access codes must be unique](https://help.gotphoto.com/en/support/my-names-list-is-gone#Why-access-codes-must-be-unique)
- [What happens when access codes are reused](https://help.gotphoto.com/en/support/my-names-list-is-gone#What-happens-when-access-codes-are-reused)
- [How to restore a list of names](https://help.gotphoto.com/en/support/my-names-list-is-gone#How-to-restore-a-list-of-names)
- [The takeaway](https://help.gotphoto.com/en/support/my-names-list-is-gone#The-takeaway)
### **Overview**
Access codes in GotPhoto must remain unique for each subject and job. This ensures that customers see only the photos from the intended job when logging into your shop.
---
### **Why access codes must be unique**
The GotPhoto system relies on access codes to connect subjects with their photos. If codes are duplicated across jobs, data conflicts occur and names lists can be overwritten.
---
### **What happens when access codes are reused**
If you download a list of names with access codes from one job and upload it into another, the names list from the first job will be erased.
For example, if you use student ID numbers as access codes, reusing them for the following year will transfer the codes to the new job and erase the names from the earlier job.
---
### **How to restore a list of names**
If your names list was removed from a previous job, you can restore it by re-importing the original list.
### **Steps to restore**
1. Go to **Job #1** where the names list was erased.
2. Re-import the list of names into this job.
3. Select the **Update list** option during import.
**Important:** When you restore the list in Job #1, the data will be removed from Job #2.
Use this method if you need to add staff or faculty members back to create a student data export.
---
### **The takeaway**
Always use unique access codes for each subject and job to avoid overwriting data. If a list of names is lost due to reused codes, you can restore it by re-importing the list into the original job, but this will remove it from the newer job.
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