---
title: My GotPhoto account was temporarily suspended
description: How to reactivate an older suspended GotPhoto account
---
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September 1, 2026
# My GotPhoto account was temporarily suspended
If you haven’t logged in for a couple of years and didn’t confirm our updated Terms and Conditions, your account may have been temporarily deactivated. This means you can still log in, but your dashboard will be empty and an account suspension notice will appear. 
Please contact our [Customer Care](https://help.gotphoto.com/en/support/gotphoto-help-and-support-guide?hsLang=en)team. They’ll be happy to help you reactivate your account.
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