---
title: My GotPhoto account was temporarily suspended
description: How to reactivate an older suspended GotPhoto account
---
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November 13, 2026
# My GotPhoto account was temporarily suspended
If your account has been temporarily deactivated, contact our Customer Care team to reactivate it. Accounts are deactivated when a user hasn't logged in for an extended period and hasn't confirmed our updated Terms and Conditions. You can still log in, but your dashboard will be empty, and an account suspension notice will appear. 
Please contact our [Customer Care](https://help.gotphoto.com/en/support/gotphoto-help-and-support-guide?hsLang=en)team. They can assist you with reactivating your account.
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