---
title: Checklist for switching your lab in GotPhoto
description: Checklist for changing your lab in GotPhoto
---
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3. [Planning Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#planning-phase)
September 1, 2026
# Checklist for switching your lab in GotPhoto
**Table of contents**
- [Overview](https://help.gotphoto.com/en/support/checklist-for-switching-your-lab-in-gotphoto#Overview)
- [Timing](https://help.gotphoto.com/en/support/checklist-for-switching-your-lab-in-gotphoto#Timing)
- [Your checklist](https://help.gotphoto.com/en/support/checklist-for-switching-your-lab-in-gotphoto#Your-checklist)
- [The takeaway](https://help.gotphoto.com/en/support/checklist-for-switching-your-lab-in-gotphoto#The-takeaway)
### **Overview**
There may be situations where you need to switch your lab - for example, due to product availability or because you've found a lab that better fits your needs. This guide outlines the next steps to ensure a smooth transition for all affected jobs and unprocessed orders in GotPhoto.
### **Timing**
We do not recommend switching labs during the busy season or mid-job. This helps avoid issues or delays that could affect your customers. Ideally, make the switch during the low season. This allows time to:
- Get familiar with your new lab
- Transfer open orders and batches to your existing lab
- Adjust your lab settings in GotPhoto
- Update your packages, price lists, and jobs
Do not deactivate your existing lab yet. Please review the following checklist carefully to ensure a smooth transfer.
### **Your checklist**
1. **Create a customer account with your new lab.** This will provide a customer ID you need to activate the lab in GotPhoto.
2. **Activate your new lab in GotPhoto.** Review this article: [Activate your lab partner in GotPhoto (North American customers)](https://help.gotphoto.com/en/support/activate-your-lab-partner-in-gotphoto-north-american-customers?hsLang=en)
3. **Review your currently used price lists**under Products \> Price Lists. You can:
- See how many jobs and albums use each list
- See which include background options
- Export each as a PDF to recreate them later
4. If you need a full overview of which jobs use which price list, [contact our team](https://help.gotphoto.com/en/support/gotphoto-help-and-support-guide?hsLang=en) for assistance.
5. **Create new product packages** using items from your new lab.
- Make package names clearly distinguishable from the existing ones during the transition period (e.g., “Premium Package 2025” instead of “Premium Package”)
- Avoid using the lab’s name in customer-facing titles
- [More info: Create a product package](https://help.gotphoto.com/en/support/create-a-product-package?hsLang=en)
6. **Build your new price lists** with the newly created packages.
See: [Create and manage price lists](https://help.gotphoto.com/en/support/create-and-manage-price-lists?hsLang=en)
7. **Assign your new price list** to all jobs still in planning mode. In case you plan to reactivate your archived jobs at some point, remove the old price list or update it to a new one.
8. **Review active jobs** currently set to selling:
- **If using direct shipping only:**
- Release all orders in Manual Revision or Order Entry to your old lab
- Filter for unpaid or pending orders — send reminders or cancel them
- Change the price list once orders are transferred. Also check and update the advanced job settings
- **If using direct and batch shipping or batch only:**
- Release orders in Manual Revision or Order Entry to the batch
- Filter and cancel unpaid or pending orders as needed
- Release all open batches to your old lab
- Update your price list in all batch shipping jobs
9. **(Optional) Delete your old packages.**
Filter for product packages using your old lab. Open each one in a new tab and delete it.
10. **(Optional) Delete your old price lists.**
Filter for price lists with old lab products. Click **Action** \> **Delete** on each.
11. **(OptionalDeactivate your old lab** from the partner lab overview page.
Only do this after completing all previous steps in the checklist.
### **The takeaway**
By following this guide, you've ensured a seamless transition from your old lab to a new one. You've preserved customer experience, cleaned up outdated configurations, and prepared your GotPhoto account for future jobs.
- [Getting Started](https://help.gotphoto.com/en/support/getting-started?hsLang=en#main-content)
- [One-Time Settings](https://help.gotphoto.com/en/support/getting-started?hsLang=en#one-time-settings)
- [Price Lists and Product Packages](https://help.gotphoto.com/en/support/getting-started?hsLang=en#price-lists-and-product-packages)
- [Your Online Shop](https://help.gotphoto.com/en/support/getting-started?hsLang=en#your-online-shop)
- [Communication With Customers](https://help.gotphoto.com/en/support/getting-started?hsLang=en#communication-with-customers)
- [Upselling Options](https://help.gotphoto.com/en/support/getting-started?hsLang=en#upselling-options)
- [Navigation](https://help.gotphoto.com/en/support/getting-started?hsLang=en#navigation)
- [How-To's](https://help.gotphoto.com/en/support/how-tos?hsLang=en#main-content)
- [Review Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#review-phase)
- [Sales Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#sales-phase)
- [Workflow Guides for Specific Scenarios](https://help.gotphoto.com/en/support/how-tos?hsLang=en#workflow-guides-for-specific-scenarios)
- [Planning Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#planning-phase)
- [Picture Day Phase](https://help.gotphoto.com/en/support/how-tos?hsLang=en#picture-day-phase)
- [Manage your Account](https://help.gotphoto.com/en/support/how-tos?hsLang=en#manage-your-account)
- [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services?hsLang=en#main-content)
- [GotPhoto's Editing Services](https://help.gotphoto.com/en/support/gotphotos-editing-services?hsLang=en#gotphotos-editing-services)
- [Sports Graphics Creation Service by Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen?hsLang=en#main-content)
- [Next Gen](https://help.gotphoto.com/en/support/sports-graphics-creation-service-by-next-gen?hsLang=en#next-gen)
- [Entagged & GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#main-content)
- [Master Entagged with Comprehensive Tutorials.](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#master-entagged-with-comprehensive-tutorials)
- [Entagged Troubleshooting](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#entagged-troubleshooting)
- [GotPhoto Tagging App](https://help.gotphoto.com/en/support/entagged-gotphoto-tagging-app?hsLang=en#gotphoto-tagging-app)
- [Business & Growth](https://help.gotphoto.com/en/support/business-growth?hsLang=en#main-content)
- [Stripe & Accounting Resources](https://help.gotphoto.com/en/support/business-growth?hsLang=en#stripe-accounting-resources)
- [Best practices](https://help.gotphoto.com/en/support/business-growth?hsLang=en#best-practices)
- [Webinars](https://help.gotphoto.com/en/support/business-growth?hsLang=en#webinars)
- [Templates and Downloads](https://help.gotphoto.com/en/support/business-growth?hsLang=en#templates-and-downloads)
- [GotPhoto Referral Program](https://help.gotphoto.com/en/support/business-growth?hsLang=en#gotphoto-referral-program)
- [UK Materials](https://help.gotphoto.com/en/support/business-growth?hsLang=en#uk-materials)
- [Troubleshooting](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#main-content)
- [Uploading Photos](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#uploading-photos)
- [Customer-Facing Issues](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customer-facing-issues)
- [Access Codes](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#access-codes)
- [Managing Names Lists](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#managing-names-lists)
- [Customer Outreach](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customer-outreach)
- [Customizing Your Shop](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#customizing-your-shop)
- [Your Account](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#your-account)
- [Price Lists](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#price-lists)
- [Student Data Export](https://help.gotphoto.com/en/support/troubleshooting?hsLang=en#student-data-export)
- [DIY Sports Graphic Creation & Group Composites](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites?hsLang=en#main-content)
- [Workflow Resources: QSuite, Pixnub & Team Photo Composite](https://help.gotphoto.com/en/support/diy-sports-graphic-creation-group-composites?hsLang=en#workflow-resources-qsuite-pixnub-team-photo-composite)
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- [GotPhoto UK](https://www.gotphoto.co.uk/)
- [T&C UK](https://www.gotphoto.co.uk/gtc/)
- [Privacy Policy UK](https://www.gotphoto.co.uk/data-privacy-policy/)
- [DPA UK](https://www.gotphoto.co.uk/dpa/)
- [TOMs & Sub-Processors UK](https://www.gotphoto.co.uk/toms-and-sub-processors/)
- [Cookie Declaration](https://app.gotphoto.com/cookie_declaration)
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